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February 2024 by Maria Shaw
It was great and work ?
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September 2023 by Shaunna J.
Really pleasant experience. I was worried because there was only one bank agent available but in less than 15 minutes my business was done and he recommended great products. Nice to get good service in Harlem. Thanks Diosme!
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August 2023 by Tanginika Feliciano EOF
It's ridiculous the fact that there's 2 people to assist and about a dozen people waiting to be seen management doesn't even xome out when ask the fact that it's been over an hour wait and seems as if everyone is at lunch at the same time is extremely unprofessional. If my phone wasn't acting up to place my picture up you'll understand the frustrationThe manager Brian is extremely not helpful Edith has been assisting whomever she chose to assist
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August 2023 by A
Update..I have fallen deeply in love with Capital One Quicksilver credit card. They got me a Barbie glamhouse...old review was SLOW. Very slow. Long waits. Few tellers. Customers with complex, lengthy transactions. Long, unmoving line. Prepare to wait. Keep hydrated. Bring water and a lawn chair. Prepare to spend the day. Waiting. But when they finally get to your turn, they are worth the wait. Professional and expert.
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August 2023 by Essance Of A Female EOF
It's ridiculous the fact that there's 2 people to assist and about a dozen people waiting to be seen management doesn't even xome out when ask the fact that it's been over an hour wait and seems as if everyone is at lunch at the same time is extremely unprofessional. If my phone wasn't acting up to place my picture up you'll understand the frustrationThe manager Brian is extremely not helpful Edith has been assisting whomever she chose to assist
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July 2023 by Abdus Samad Tanvir
Excellent service ? above and beyond @ Jan Carlo ? ?
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June 2023 by Alison Winfield-Burns
SLOW. Very slow. Long waits. Few tellers. Customers with complex, lengthy transactions. Long, unmoving line. Prepare to wait. Keep hydrated. Bring water and a lawn chair. Prepare to spend the day. Waiting. But when they finally get to your turn, they are worth the wait. Professional and expert.
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December 2022 by EDDIE GIBBS
POSITIVE. PROFESSIONAL AND COURTEOUS STAFF. ALWAYS HAD A READY SUPPLY OF PREFERRED "DENOMINATIONS." THEIR ATM"s NEED TO BE UPDATED AND MODERNIZED. THE HOURS OF ACCESS TO THE BANK's TELLERS MUST BE EXPANDED ~ ESPECIALLY ON SATURDAYS.E.G.HARLEM//U.S.A.
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September 2022 by Lance
Lost my card. Took a cab here cause they close at 5. Got there at 4:55 and they closed.
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September 2022 by Melvin Bonilla
I was making a payment and the bank robbed me 20 dollars
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August 2022 by Edward Gibbs
POSITIVE. PROFESSIONAL AND COURTEOUS STAFF. ALWAYS HAD A READY SUPPLY OF PREFERRED "DENOMINATIONS." THEIR ATM"s NEED TO BE UPDATED AND MODERNIZED. THE HOURS OF ACCESS TO THE BANK's TELLERS MUST BE EXPANDED ~ ESPECIALLY ON SATURDAYS.E.G.HARLEM//U.S.A.
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August 2022 by Apollonia Holzer
I found it very disrespectful being called out rude when he actually did a mistake.
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May 2022 by Jason FromNYC2020
Great customer service from Patrick and both male & female security guard Thankyou employees and capital one. Saturday morning May 21 9:10am
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March 2022 by Patricia Watkins
The ATMs at the 125rh Street needed an "Out of Service"sign. I was trying withdraw money from of the ATMs there was a long delay."Verifying Identity" l waited and waited. Finally it says "Take Cash" the slot did not opened.AGAIN l WAITED!! Still did not open. I then utilized a different machine after 2 minutes or longer it open and another customer saw it open told me the money was there. By that time the money from other machine disbursed the money that l wanted. Please fix this immediately!!! Had l walked out someone have taken my money!!
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January 2022 by Shante Geya
This is the most convenient branch for me as I live 15mins from this branch the others are in lower Manhattan. You’d think they’d move swiftly due to health reasons & inclement weather. Nope! They move on their own time. The managers don’t assist whatsoever. They close down windows to the point only 1-2 tellers are assisting customers. While the rest pretend to do their job or they simply go on break & don’t care. Year 2022 I won’t be doing anymore direct depositing neither should you guys. Get your checks & go to Payomatic (right across the street from this branch) or Moneygram.