James and Jeff were the nicest most accommodating people I have met in the costumer service industry. The location is wonderful and I will stay at this hotel for all future trips to New York.
November 2023
The hotel was very nice great location.The staff was terrific. James and Jeff were the best anything we ask for and a lot we didn't even ask for was in our room asap. Our family had a great experience here and would only stay while in NYC.
November 2023
While the rooms could do with a bit of a freshen up, especially new lights, I LOVE this place. It is so calm inside despite the bedlam of Times Square outside, the staff are wonderful. And above all it is unique,