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March 2024 by Gerard R
I made my first purchase from Charles P. Rogers a couple of weeks ago. I was most impressed with the service when I first walked through door. Steven the salesperson's expertise and welcoming manner helped me make my decision quite quickly. I was not disappointed when the bed (Tiger Mahogany Alan Platform) and Estate SF-GL mattress) arrived two weeks later. I was glad I opted for the white glove service -- the delivery team were most courteous and professional. They had the job done efficiently in 40 minutes. I look forward to very restful nights to come.
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March 2024 by Robert Fox
Tim was a tremendous salesman for us
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March 2024 by Tapper Schwartz
We're very happy with our new mattress and the assistance provided by Steven. Delivery was very efficient also.
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March 2024 by Lois Cohen
When I first bought a bed at Charles P. Rogers over 15 years ago, I was beyond impressed at the gracious customer service, prompt and immaculate “white glove” delivery and overall professionalism that was displaced. After frequently recommending Charles P. Rogers to friends, I returned to make a purchase of my own, and they are everything I remembered and MORE! In fact, I was thrilled to discover that Steven, my original salesperson was still there, and just as helpful and knowledgeable as I remembered…..my purchase was processed seamlessly, and delivery was accomplished on the date and time promised. Special kudos to both Steven and the lovely young men who delivered, assembled and set up the bed to perfection with absolutely no mess!Looking for a bed or mattress? I highly recommend that you look no further than Charles P. Rogers for your needs!
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March 2024 by Susan Q
What a wonderful company Charles P. Rogers is! After a million years sleeping on the same old futon we decided to get an adult bed and last nite had the best nite's sleep ever. Their product, their service and their staff are all top of the line and thanks to a friend's recommendation, we found C.P.Rogers. And so we are paying it forward as our way of saying thank you to this excellent store.
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March 2024 by Matt Savoia
Steven was exceptional if you go to Charles B Rogers you need to work with him not only was he knowledgeable and patient (because let’s face it buying a mattress is very tedious) But also warm and friendly, and not pushy at all. I really love my new mattress and I’m gonna be returning to buy more for my clients!
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March 2024 by robert Dytell
delivery well doneefficient, knowledgeable
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February 2024 by Meredith Gantcher
Terrific service and delivery. Arrived late from work and got immediate help rerouting driving back to house for the delivery!
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February 2024 by Hayley Madison, LLC
The beds are immaculate. Do yourself a favor invest in a great mattress. Your life will thank you for it.
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February 2024 by Cynthia Shafer
Tim was my go to guy while working with Charles P Roger’s Co. He was a very REAL person answering my questions in A caring and knowledgeable way! Who could ask for more in customer service? I LOVE my new bed and handmade mattress. Exactly what I was dreaming of.
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February 2024 by Joel Rutten
More than 5 years with a "Real" mattress and it is really comfortable and no (serious) back pains anymore. Thanks for that! And it's local!
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February 2024 by J M
I’ve just purchased my second St Regis mattress from Charles P Rogers in 10 years. (There was a fire, I had to throw the first out, otherwise I was still very happy with it) Love the mattress, and the company’s service was and is terrific. I recommend purchasing in-store wherever possible. The delivery team, on learning that my building had a strict window for freight elevator access, showed up 10 minutes EARLIER than their own quoted delivery window to prioritize me.
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February 2024 by Chris Stevens
Great buying process! Wonderful support on the phone to select the right mattress, and fast shipment. Looking forward to many great nights of sleep!
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February 2024 by Rochelle Chamlin
We are pleased with our new bed and the professionalism of our sales person Tim Hoerie, who explained all our options and made helpful recommendations. Delivery and set up were also well handled. They live up to their reputation.
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February 2024 by Erica Kreisberg
Great experience getting my bed frame delivered today. I had originally ordered a different frame and it was great getting to be able to order a different one and get it shipped quickly, a very seamless process
