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March 2024 by Elsie Santos
This is the brach I go to weekly and I love all the employees. Great customer service thankyou guys
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December 2023 by Rick Shoor
Took my money out 30 years ago for poor service. Needed to find out today if this branch had a Notary Public. Called 7 times in an hour and kept getting a message that they were all tied up and to try back or call their 800 #. That number produced the same results with the addition to request a call back which I did. When I got the call back and pushed "1" to speak to a rep I got no further connection for 10 min before hanging up. How is Chase even still in business?
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August 2023 by Laurence Van den Keybus
Would give it zero stars if possible.It’s a miracle that chase is still in existence. The level of incompetence and unwillingness to help is insane. I can’t think of anything else that I hate more than having to deal with Chase. Whether it’s over the phone or in one of their branches they are always clueless when you need them.
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December 2022 by Josue Martinez
Professional and friendly staff, two ATMs.
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August 2022 by Blanka Nicki
Carol, who is, I guess, the manager of this branch treated me inappropriately. Instead of helping me look for a solution, she treated me in advance as a person who was definitely wrong. I recommend avoiding this branch.
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January 2022 by Faith Hope
I want to thank the manager Carol from Chase Bank and the doorman who helped me very nice people Thank you very much
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December 2021 by Peida Kappa
I would give this place negative 5 stars. Very poor costumer service.
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December 2021 by Mimi
I want to thank the manager Carol from Chase Bank and the doorman who helped me very nice people Thank you very much
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November 2021 by Aniruddh Jain
Super slow moving banking here, takes a long time for them. The bankers moves around the cubicles like it’s Saturday at the park
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November 2021 by Nanzi Lopez
Rude employees. Alex was so unprofessional. Train your employees on customer service.
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July 2021 by E S
Terrible bank... new teller on the far left, very nervous, didn't understand how much money I wanted to take out and I kept having to repeat it to him. I learned later from my card company that he charged my debit card with the amount I requested to withdraw from it and now I am missing that amount, which wasn't a few dollars. I went to this location to perform a simple task and this bank steals my own money. Truly unbelievable!
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July 2021 by Liz W.
What a fiasco! My elderly Uncle needed to update his legal documents, a simple matter of uploading. The first person he talked to said that I, his POA, would have to sign a document. Although I live in California, they seemed unable to come up with a way to do this at a distance. So we went in together. Not only did they have no record of the previous conversation and no idea why I needed to sign something, they had not uploaded his current documents. So he went back and gave them the current docs which they promised to upload. That was two weeks ago. Today I got a letter from "the Bank," saying that they were refusing to act on the POA because it hadn't been signed or notarized by me. But of course it had - in California on a page that had been added after the NY notary page which was indeed blank. Apparently going to the end of the document was beyond the ability of a Chase employee. Calling this branch is a joke. I can never get through. Calling the 800 number is the third circle of hell. How badly must Chase treat its employees to get this level of wretchedness in their service? I recommend you avoid this branch and better still, this bank, in future. Utter nightmare.
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January 2021 by Chelsea Tayeh
Horrible customer service. This branch is useless. They make you feel like you are robbing your own money. What a production to withdrawal your own money. They made it seem like I was taking out millions lmao Very dramatic and useless. The older woman with the glasses is miserable and a complete loser!
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January 2021 by Eliane Wong
Useless if you need anything frim them
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December 2020 by The Chelsea
Horrible customer service. This branch is useless. They make you feel like you are robbing your own money. What a production to withdrawal your own money. They made it seem like I was taking out millions lmao Very dramatic and useless. The older woman with the glasses is miserable and a complete l*****