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November 2023 by randy weinberg
The lady working security on Saturday is nightmare .bank is fine tellers are great .how this young woman is working in Lobby yelling and screaming on phone .every weekend ..music blasting yelling to husbad video calls nightmare
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May 2023 by Luka Pusic
ATM closes at 10pm
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March 2023 by Adriana Torres
I need to come here weekly to deposit and every week it’s the same thing. One, maybe two tellers and several other employees wandering about who won’t help with the line to save their lives. There’s obviously enough staff here, no one can be bothered. Sometimes there’s 10 people in line, and the other employee will sit in the cubicles and not even care. It’s really frustrating to see all the time and honestly ridiculous.
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January 2023 by J Renaud (Jen)
Terrible service. Slow and unprofessional. Security guard only cares about looking at his phone and nothing else. Horrible slow experience
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November 2022 by John L
The Chase Bank on Bowery and 2nd Avenue is a neat, clean, tidy, well kept and quiet.The branch is centrally located in the East Village. The service here is one of the best Chase have to offer.The teller, (yes, 1 teller at 1:30pm) was very attentive and service oriented. Did our business and out the door within 5 minutes.
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September 2022 by dhanpaul sharma
Very Friendly staff and efficient fast service most times I go there to transact business I live in Queens but I work in Manhattan so I go there very convenient I was certain close to my job
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May 2022 by yalan
Nice staff！
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October 2021 by Robert Lambert
Love this bank and the people who work there ...They have helped me so many times Carmen should be running all Chase banks .All the people at this branch are so polite and super helpful
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February 2021 by trebor
Love this bank and the people who work there ...They have helped me so many times Carmen should be running all Chase banks .All the people at this branch are so polite and super helpful
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October 2020 by Jeremy K.
Chase lends more money to fossil fuel companies than any other bank in the world. Let's take our money out of Chase!#stopthemoneypipline
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June 2020 by Pablo Guzman
Great Bank, Great Customer Service. Carmen, Michelle and Gani are all amazing.
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July 2019 by trebor515
Love this bank and the people who work there ...They have helped me so many times
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June 2019 by John Hynes
The bankers there are great and helped me with all my needs!
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March 2019 by juan carlos pinto franco
Old lady who works there call the police on a guy who was taking out money just because she though he was a homeless person trying to stay there but I actually saw him take out money from the ATM, then proceed to tell people who wasn't using any of the ATMs that they were not allow to stay, I saw the whole scene as I was using one of the ATMs but it's kind of cruel to kick everyone out as it was 26 degrees Fahrenheit out there, people were just there to warm up.
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January 2019 by Deborah B.
I don't know who was staffing this branch back in 2015 (though I do remember it feeling rather quiet and a bit spooky as someone said). The current staffers have been absolutely wonderful. They left me with the warm cozy feeling that bank commercials want to project. But these were actual humans, not actors. A special shout out to Kevon Dubidad who magically got a stolen $15 back from the MTA. It wasn't the amount of money, which was just silly. His effort was impressive. Iona Pijal was also very kind, as was Seasum - a junior employee. I can't believe I am saying something nice about a bank. My intention is to say something nice about the staff in this location. Please, stay nice. Hopefully your efforts will be rewarded.
