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February 2024 by Michael Gielöw
Michelle the manager here is 5 stars, she truly cares about doing a thorough job and is on top of every single detail. One of the best experiences I’ve had at a Chase before
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November 2023 by Kelby McIntyre
What kind of bank closes there ATM area in NYC at 10pm? What a joke.
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October 2023 by Lana R.
I highly recommend this Chase location. The staff here are excellent. I had the pleasure of working with Argenis that helped me to open an account. He was very pleasant, a good communicator and made the entire process easy and fast. Another team member, Maryna, assisted me with downloading Chase App and explained how to protect my account and keep it safe from any fraudulent activities. If you have any questions about your Chase account or credit card – this branch is the best place to go. Thanks, guys! Banking with Chase has never been more pleasant, safe, and easy.
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July 2023 by Crys L.
Nice customer service. Amazing staff.
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July 2023 by Ning Yang Wang
Staff is friendly. Just another bank branch.
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June 2023 by Danielle Hospedales
Great customer service, the staff is very attentive and supportive. Kenya is amazing and pays attention to details I recommen you asking for her.
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May 2023 by Christina Moore
Need to fix the push buttons for the doors they are broken I’m elderly I can’t open the doors it’s very inconvenient
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January 2023 by farnaz zinnah
Never picks up the phone and the worst experience with the bankers
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December 2022 by Shannon Reed
Usually empty and no long waits. Very friendly
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November 2022 by marie jones
Lack of human connection here. Can't get anyone on the phone. Disappointing when you are looking for a personal banking experience.
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November 2022 by Ruslan Nativeartists
Thanks very much to Olga for a wonderful customer service! Extremely professional and super friendly!
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October 2022 by Jacqueline OrtizCampos
Great and friendly staff. Nicholas was kind and very attentive to my financial needs. George is a very knowledgeable person.
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September 2022 by Jian Jin Chen
Told to wait 30 minutes for repersentive and 30 minutes pass no repersentive. While the repersentive busy chit chating to one another about their day and plans.
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December 2021 by Jian Chen
Good service! Nice meeting with Nicholas!
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November 2021 by shania li
Era in this branch is the most rude, impolite and unprofessional banker I have ever seen in my life. I waited in the line for 5 mins until she finished drinking a half bottle of soda/chatting with colleagues who are on lunch break, and finally I could talk to her. She is so impatient to explain to me about whats the difference between money order and cashier check