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April 2022 by Jay B.
Always only one banker available. Very good with having an attitude but suck at customer service . Chase doesn't give a Fuck anyway.
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February 2020 by Ray Bickel
Arlyn was so kind, friendly and helpful today. Moreover, Mr. Martinez solved my problem within 2 minutes! Just amazing!! He is definitely one of the best here!!! Again, thank you so much for everything, Arlyn!
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February 2020 by Adam Marchetta
Worst banking experience I’ve received, I approached a teller asking is there any customer service rep at this branch location who can help me with a debit card issue. Only to be put waiting for 30 minutes, on a line where I eventually saw them taking customers just walking in while I’ve been waiting just due to familiarity with them. I literally just opened an account and I just want to address my issues with the teller and find resolve, only to be stuck for a while in a line and not even be seen. Would not recommend going to.
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July 2019 by belcanto canto
I highly recommend this Chase location. The main bank manager is very helpful, friendly and patient. He will give good advice, if you need any help. I'm very happy with their service!
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July 2019 by Pak Troj
Very disappointing
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May 2019 by Miguel Oliviera
Amazing experience! I came in because I need to use a restroom. They explained that it was in a secure area but was so kind about it. They asked me many questions about my experience and I was truly amazed by the info that Arlyn shared with me. I ended up going back to meet with an FA and opened an investment relationship. Kudos to the Patrick who oversaw my experience. What a gentleman.
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November 2018 by Geoxyx
Polite and helpful, I needed a new card, and had zero issues.
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August 2017 by Ria G
Arm's get busy during lunch time, but the personnel is friendly and helpful
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January 2017 by Allan Franklin
Really smooth and easy.
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September 2016 by Jacob Diaz
I was told by the tellers that I had to wait for a banker to get a direct deposit form. Waited. And waited. And waited. No one bothered to tell me that there was a banker available for God knows how long. Another customer walked straight in and the banker proceeded to help him out instead of seeing if there was another customer ahead of him.
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May 2016 by Tabby-Ann McFarlane
Very polite and intelligent tellers! Thanks for your fast service and knowledge.
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August 2011 by Maurice Alban
Takes a bit to take out money since all of Hunter college want to too.
