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December 2023 by Lenny Torres
It's really closer to my House okay thanks chase bank .
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November 2023 by Miguel A. “RazorSharp” Roman Jr
Teller be'n bullied.Replacement teller attempted to deposit check when trying to cash and stamps check void'n ability to cash.Disgusting customer service
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October 2023 by Michael Almonte (mikemontei)
Be careful using this location, the a ? machines seems to have fake money.
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September 2023 by Rinor Vardar
Staff seemed poorly trained, Shallana wasn't helpful when I wanted to withdraw my money from my bank account. I had to go to different location (Chase bank union square branch 000047) to withdraw my money. Avoid this branch since it's waste of time!
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July 2023 by sydney
all of the employees were very knowledgeable, helpful, and friendly. I was in and out in under 10 minutes
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December 2022 by C Mck
Very helpful although they couldn’t help with my notary request. Was referred to the nearest businesses and banks with notary services which were accurate. They seem great despite the tricky clients they were dealing with at the time. Much appreciated.
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December 2022 by Laura Arroyave
Terrible service, they made me come back more than 5 times and no one gives you a solution.
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December 2022 by rudy luo
I have never been to this branch.Someone made a fraudulent unauthorized withdrawal of $5,000 from bank teller at this branch. I didn’t lose my bank card, ID. The withdrawal note wrote wrong account number (one more zero in the middle), wrong signature, and probably incorrect password. How can money be taken out like that?I wish I could give a zero star rating.
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September 2022 by Cathy K
Very helpful although they couldn’t help with my notary request. Was referred to the nearest businesses and banks with notary services which were accurate. They seem great despite the tricky clients they were dealing with at the time. Much appreciated.
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August 2022 by NG Caushaj
Shout out to Charlotte and Lashana! They are always helpful and make me laugh when I visit. My business always runs smoothly. Thanks!
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June 2022 by Lonny DiTella
Love chase overall. Great bank. Great service. This branch had no time to see me because they were busy. The banker didn't offer to make me an appt or give me any advice to assist with the reason why I walked in. The security guard took my name and phone number and told me someone would call me to assist. Nobody ever called. I ended up going to another branch the same day and they cleared everything up. Not the superior service Im used to from Chase at this branch!
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June 2021 by Amber Gaffney
Tellers were very nice, patient, and helpful. Line was a little long, but that is to be expected at the time I went.
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September 2019 by Meng Chen
Terrible service, long wait time. Staffs seemed poorly trained.
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May 2019 by Aliaksandr Gulyuta
If this were not the closest bank to my office I would have switched from them years ago. Intolerable waits. Unfriendly staff.
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May 2019 by Jaeil Lee
I wish there was an option for zero stars. Absolutely terrible customer service. They don't know what they are doing there. Very frustrating. They are extremely unprofessional, not helpful at all and their systems are out dated. Do not give these people a dime of your money.