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October 2023 by Google user
ROBBED while living in this building. The building made it EXTREMELY difficult to work with the NYPD because they saw on the video that another tenant committed the crime (Felony- 2nd degree burglary). Instead of working with the NYPD, they entered our apartment and completely destroyed the crime scene.\\n\\nThe other tenant still lives in the building so future tenants BEWARE! He hopped on to our balcony and broke through the door and started taking whatever he wanted. The building had him on camera entering and exiting our unit and management tried to help the thief instead of assisting us or the NYPD.\\n\\nAs of this writing, the building is actually still withholding our security deposit because we are going to litigation. Management will do anything to keep rent checks flowing and has no regard for the health and safety of the tenants. Rent here at your own safety risk!
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September 2023 by Joe Barnes
ROBBED while living in this building. The building made it EXTREMELY difficult to work with the NYPD because they saw on the video that another tenant committed the crime (Felony- 2nd degree burglary). Instead of working with the NYPD, they entered our apartment and completely destroyed the crime scene.The other tenant still lives in the building so future tenants BEWARE! He hopped on to our balcony and broke through the door and started taking whatever he wanted. The building had him on camera entering and exiting our unit and management tried to help the thief instead of assisting us or the NYPD.As of this writing, the building is actually still withholding our security deposit because we are going to litigation. Management will do anything to keep rent checks flowing and has no regard for the health and safety of the tenants. Rent here at your own safety risk!
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October 2022 by Christine Stall
I’ll preface this with saying that I received no incentive to write this review, but feel inclined because this place deserves some serious credit! I’ve lived here with my boyfriend for 2 months and am incredibly impressed with the caliber of people working here! There were minor hiccups when we moved in, but the management team (Anton and Ari) quickly rectified the issues and Tony (maintenance) helped us get a few things in order before our furniture was delivered. The front door squad: Adam, Jeffrey, Ben, Henry and Diane are all AMAZING, welcome you with a smile, and are always so helpful. I don’t think I’ve ever lived in a place where every door(wo)man knew my name and I theirs. Completely satisfied with my choice to live here— especially having had a less than optimal experience in another NYC complex. Great job, Chelsea Park!
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September 2021 by Jackson Zaccaria
I've literally never been happier. Not only are the staff wonderful and accommodating, but the spaces are impeccably clean, with unique setups, tons of natural light, and a very safe area. Highly recommend for families or young professionals like myself!
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October 2020 by Anthony Browne
Highly recommend. I have rented trucks from Chelsea Rental for years. They're always reliable and easy to work with. Usually you can just walk in, though I suggest calling ahead to make a reservation. They do truck repair by appointment too. Overall the best value in NYC.
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August 2020 by angela mamedova
They are simply great
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August 2020 by Brandon Goring
Rented a truck and the lift gate broke right off. I brought it back to the rental to get it fixed took them all day and then charged me a 2 day rental when I questioned him on it he told to go find another rental agency and hung up on me do not rent from Chelsea truck rental super big rip off
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May 2020 by Nicole Davis
Rude lady owner
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July 2019 by Eri P.
Horrible. Lies and horrifically dirty, non operational trucks. For your own safety, do NOT rent from this scam.
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July 2019 by Raven D.
These guys are great! They have saved me many a time when I needed to move something last minute. I have used these guys since I moved back to NY in 2009 These guys are easy to work with, quick and happy to accommodate you in any way necessary. For example. I rented a van from them last week to move my apartment, but my fiancé had to be admitted to the hospital all week and plans to move had to be put on hold. I have had their van awaiting his release and they have been more than understanding! I recommend these guys to anyone in need of quick service, a reliable truck, or van and friendly service!
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July 2019 by Eric Pelio
Horrible on every level. STAY AWAY!!!
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June 2019 by Sandra L.
STAY AWAY!!! We rented a 10' box truck to move some furniture. Customer service is non-existent. Everything is manually written down so if the representative promised you something over the phone make sure you confirm it in writing because you may not get it when you get into the shop. We received a truck with a non-operational seat belt in the driver seat and the truck was filthy. I have never heard of this before - Chelsea Rental makes YOU find street parking on a busy block when returning the vehicle. This is not disclosed until you get to the shop for pickup. Customers must find parking on this crowded block when returning the vehicle after hours and drop off the keys. If you can't find parking on the same block as the shop, which is nearly impossible, you have to return it the next morning. What a colossal waste of time. Oh and good luck parallel parking a 10' truck in a busy NYC street. Last thing to note, they will tell you that they will give you credit back for gas if you return it with more gas than what you had at pickup. This is a lie... they will NOT credit that money and will hang up on you if you argue. Nice customer service. VERY unprofessional. Rent elsewhere, it's not worth it.
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March 2019 by Kevin Quinn
Good value great location
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October 2018 by Asqar Tashkentskiy
Great management
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March 2018 by Joshua Allen
Nice people. Got us a van on the fly.
