-
October 2023 by S. K. Hill
Worst Chipotle in the DMV, if not the nation. From bad attitudes with the employees to horrible service and ill-prepared food, this Chipotle should be avoided at all costs. You’d think because it was in the “pristine” Navy Yard area, the restaurant would be good. Well it is not.
-
October 2023 by Billy Jenkins
Absolutely hilarious that this place hasn’t improved. You’ll get better service at a McDonalds. Absolutely insanely terrible customer service.
-
October 2023 by Clayton R.
I love chipotle, but this was bad, like really bad. Bad service, a lot of food topping options were out. Then the card machine stopped working and it took about 5 minutes to finish order. Definitely by far the worst chipotle I've been to and I am very easy going. I highly regret paying for it :(
-
October 2023 by Sarah Palmer
We live by this chipotle but the service and accuracy of our orders is SO BAD that wedon’t get chipotle anymore. The workers are openly rude, ingredients are almost always out, and the last 7 orders I made were all inaccurately completed. Its a shame because we love the company. If the service and accuracy was consistent we would have regularly eaten here. The only thing consistent is the poor service. It has made me question how well chipotle corporate is managing quality across locations.
-
October 2023 by buttercupz mimi
Service sucked. Very rude and with attitude. Food was not worth it here. ? never coming here again. Im surprrise that i had to order my food online and being in the restaurant ,
-
October 2023 by Dakota G
If you're interested in hearing play by play updates for whatever football game is on that day, this is your spot! Rude staff that uses curse words often and wants you to realize you're inconveniencing their day. Please don't come here if there are more than 5 customers. You'll be waiting for 20 minutes at least.
-
September 2023 by Antonio J.
Slim this jhi the worst chipotle Ina city and the dmv honestly this joint some shlt moe if you Dash do Uber or grub hub be aware
-
August 2023 by The Dark Lord
Service was terrible. Only one kid who looked tired was working the counter with like 10 people in line.One guy was cleaning the grill at like 7:30 even though they close at 9 or 10 I think. The only guy operating the counter was out of brown rice, both types of beans, and sour cream and he only warned me when it was my turn. Was running low on chicken, cheese, and all types of salsa.Atmosphere: mostly young sailors. Lots of young people.
-
July 2023 by Ian Linnabary
Out of brown rice, black beans, two kinds of meat, corn, and chips when I went in. I had the saddest-looking bowl ever. I never leave reviews, but this place is absolutely terrible. I always drive an extra 10 minutes to go to another Chipotle. Avoid at all costs.
-
July 2023 by James C.
This is the dirtiest Chipotle I have ever been to. The tables are not wiped, floors need to be swept, and the walls are stained. Just this alone gives a bad vibe and dining experience. Has Chipotle's corporate office actually taken a look at this place and approved them to continue to operate under their brand name? The food and service is average Chipotle. Unfortunately, I would not recommend this place.
-
July 2023 by Eboni J
Service is horrible. Place is dirty. Placed an online order. Picked it up, got it home only to find I had the wrong order. Had to drive back to get the correct order. No apology, no nothing. My advice, EAT ANYWHWRE ELSE!!!!
-
July 2023 by p c
Horrible service, the coke machine was down yet the lady kept selling drinks even with all the noncarbonated drinks empty, service was horrible staff had no care for customers, bowl was the worst of any location I have ever eaten, chips are either soggy or stale in the same bag. Would not recommend or
-
July 2023 by Andrew Coppari
Easily the worst chipotle in the entire company. Consistently the RUDEST people work here. Would give negative stars if possible.I actually had to go back and edit this review to add, if there was another planet that had life on it and they also started Chipotle, this one would STILL be the worst in existence.
-
June 2023 by Marvina Campbell
Broken door. Can barely enter the establishment. I arrived at 9:10 to be told they didn’t have shells for tacos, rice, and they barely had any black beans. They said they were closing soon…soon being 50 mins? I had to settle for a bowl and the server tried to skimp me on the guacamole that they had a full bowl of. Then they had no napkins or utensils on the way out I was so annoyed I didn’t even ask. They see that area looking empty and crazy. And they didn’t give me a receipt. ????
-
June 2023 by Brian Gill
When ordering tonight, a Chipotle employee was behind me in line ordering a meal and pointed out that there was something wrong with the sour cream. She asked that the worker on the line switch the sour cream out before serving her. I overheard this, looked at the sour cream (which had what looked like clear gel in it), and decided I should ask for another burrito with new sour cream (the weird problematic sour cream was already on my burrito). The employee on the line gave me a hard time about having to remake my food.Aside from that, I noticed that this store’s employees were basically giving extra food away for free. The person in front of me got extra rice, extra chicken, several side tortillas, two ramekins of corn, 3 ramekins of cheese, and a ramekin of lettuce. They paid for a chicken bowl.Lastly, the store is a mess with a broken front door handle and empty juice machines.I won’t go here again.
