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April 2024 by Jerome Gibbs
Please Beware of this place I can’t be the only one who gets served rocks in his food back in 2017 and now 2024 it happened once and I swore I wouldn’t ever eat there again, 6 years later I figured I’ll try again 3/29/24 and the same thing but smaller pieces how the hell I’m done with chipotle!!!Please let me know has anyone experience this at this place
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March 2024 by matt schweizer
Best chipotle in nyc. Everyone is friendly and the portions are perfect. Huge burritos!
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March 2024 by Harlemzflygirl Brice (LadyBrice)
The food is usually fresh & good . Sometimes, the chips & guacamole is a little bit on the salty side. Lighten up on the sodium, please.
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March 2024 by Ava Vale
Food was below par compared to other locations. Service was rude and taking their sweet time at such a busy hour. There was no lettuce or any drink options available too, and few seats (people were taking up seats with their bags or just sitting there talking as I was forced to stand). Overall very upset about the experience.
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February 2024 by L B
For some reason this particular location is always running short on items hours before its closing time. This wouldn’t be an issue if they had plans to replenish the items, but no, when they are out, they are out. Additionally, they hardly ever have the rice without cilantro, whereas as every other Chipotle that I’ve gone to in the city has had it. The chips here are super salty and the gauc tends to be turning color all the time. It’s so unfortunate because it’s so close.Kid-friendliness: There is a kids menu.
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February 2024 by Kelvin
It's fine. Normal Chipotle food.
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February 2024 by Ell Ess
Finally learned that the key is not to get the sour cream and sofrito/salsa, and/or hot sauce, on top of my food, but on the side so as not to interfere with the flavor of the meat and rice. Also, the condiments are cold, and I don't want the cold on my warm food.Because of that, I FINALLY get why Chipotle is so loved! It's taken me YEARS to discover this.I think the rice is flavored with either lemon or lime and I LOVE it! Especially with the cilantro. DELICIOUS! I flavor my rice the same way. Some of the rice is always a little al dente, but tolerable. Better that than mush.The best is getting the steak and chicken.Then have a seat and mix a little of the condiments as you eat. TO! DIE! FOR!
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January 2024 by Drew Barvir
Was closed due to systems
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January 2024 by Athena Lemakis
They ran out of half of their topping - salsa sour cream guacamole…. And on and on and I waited on line and they didn’t say anything until you went to order. Worst customer service! Who does that?!
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January 2024 by Anum Khalid
Worse customer service. Gave me wrong order and yelled at me for coming late to replace it. He threw food in the bowl. Disgusting attitude.
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January 2024 by Sunita Woodcheke
Food is typical of Chipotle. Reason for the bad review? They are happy to take your money but they took away the customer restroom they had.
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January 2024 by Roman
Food was fine but don’t make me order
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January 2024 by andres burgos
Very nice people, the food is good, everything is very
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December 2023 by Elle S.
I am a fan of chipotle, but let me tell you about this horrible location. The staff here needs to be replaced. The location was set to open at 10:45 I had been waiting outside the doors since 10:35am and made eye contact with both of the only employees working. at 1050am one of the two staffers working gave me the cut throat signal through the window, I guess indicating that they were closed. Eight minutes later, well after 12 customers including myself had attempted to open the locked door, the male worker came out and communicated that they were short staff and won't open the establishment until 12pm. He explained that there were only two of them working and they needed time to prep the food. Maybe because this is an underserved community and it's difficult getting workers to this area, that would cause such disfunction. Either way, it needs to be remedied. Offer higher pay, they may attract better dedicated employees. Needless to say I didn't have chipotle that day. Good thing there was an authentic Mexican food stand steps away who took all the customers chipotle lost that afternoon. I recommend a hard pass on this location!
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December 2023 by Natalia Paulino
Mistakes with the order wad made and still had to pay it. Was over charged and the only solution given benefited the business. Another client who witnessed informed me the evening crew is always messing up and it's better to go in the morning. I blame whoever trained them. Everyone seemed