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April 2024 by Y J
This place is so expensive and so cheap at the same time. The more you spend here the less you get.
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April 2024 by Andrea Ronchetti
Mid fast food, 20$ for a burrito + soda its too much.
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April 2024 by Oscar Alvarez
Service sucks to another level, they’re more involved in personal conversations than paying attention to the customers. The 2 associates on the picture are very rude and unprofessional. I was buying lunch for my entire staff but decided to go somewhere else
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March 2024 by Mitchell Overfield
Something is wrong with this location. Very small portions and taste is off. Missing the chipotle magic. The one on 14th is much better
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February 2024 by Limarie Gonzalez
Oh so ya like to yell at customer saying HELLO MAH LOUD with an attitude . How professional.
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February 2024 by J Sal
Terrible service, i waited for someone to help me for 2 minutes only me in line, they were out of steak, i said ill wait, they said its a 30 minute wait time then i said ill still wait, then they had it within 5 minutes, then a latina lady cursed me in spanish... all because i wanted steak... Never going to this chipotle again. Just need better employees is all.
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February 2024 by Luciano Navarrete
They were fast on my
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December 2023 by Bradford Buonasera
Good food, nice service, but the environment is cold and
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December 2023 by Natifa Bardouille
Honestly this location used to be my favorite to go to but I’m guessing this location must be where they train new people. The workers change so frequently and the service honestly has just gotten bad. The attitude of the people that work at this location is horrible. I always order guacamole and chips and it’s always salty. I stopped coming to this location on a whole but I visited today because someone else was buying me food and I ordered the guacamole and of course it’s EXTREMELY SALTY and I don’t want to go back because it’s cold. I just give up on this location. Will always love and eat chipotle but this location is not it. My favorite person that used to work at this location has moved to the 14 street union square location and I actually go there often and have no complaints about that location or the workers or the food. The guacamole at union square is always yummy.Vegetarian options: The fajita veggies are usually good.
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November 2023 by Michael Y
No one in line but they were too busy to take walk in orders. Only online but that would be 20+ mins. Seriously Chipotle...
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November 2023 by Thomas Assad
This is an absolute pathetic establishment. No one was here to help: we were sent away when we walked through the door. I’m frustrated and angry and left without any food. Will not ever come again.
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November 2023 by Christopher Roloff
Every single time I order from this location there is an issue. Horrible management and consistent mistakes with my very simple order. Their soda machine will be broken for six months on end and then when you get to the restaurant they tell you they can’t refund you. You’ll mobile order and show up at the specified time and have to wait 20 minutes extra because they don’t have a worker staffed on the to-go station. You’ll get home with your order and it’ll be half wrong and missing. I don’t think there is a worse Chipotle location in all of Manhattan.
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November 2023 by Kyle
I swear they're always either rationing their toppings and giving out half scoops or just plain out of certain toppings. Why a massive chain like Chipotle is always out of ingredients is beyond me. I just got scammed so badly over there that I felt the need to leave a review.
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November 2023 by J. Nunez
Mann this place has problems. They ALWAYS run out of something. Many times i go and theres no white rice. There has been times that i went and the registers weren't working. Last week for example they said i would have to order online. Theres always somethin with this place. To the point i can nearly gurantee next time i go there will be another issue.
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November 2023 by Karan Nguyen
Five stars to the manager working on Halloween for honoring the boo-rito deal in store when the Chipotle app wasn’t working. The carne asada bowl was great!