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January 2020 by Carlos B.
I often go to this location of Citibank on 5th Avenue near Union Square and find the staff very helpful and nice. Congratulations to Leslie, Henry, Darleene and all other tellers.
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June 2018 by Amber Negron
I needed a direct deposit form and since there was a line behind me, the teller gave me a blank direct deposit sheet and told me “ I'm going to give you it blank so that way you can fill it out yourself since I have a line behind youâ€. I was annoyed because every other bank institution that I've had never gave me a blank direct deposit form to fill in myself. I needed the sheet for work and it was an inconvenience that I gave my employer the form with the hand written account, numbers that I wrote myself , and since it was hand written it takes up to 3 weeks for it to be verified. Which I find ridiculous because I've never had to wait for something to be verified and I never had to fill out the form myself, it has always been preprinted out on the form itself. If it was up to me, I would give no star at all!
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January 2018 by Michael R.
I have Citi "Priority". On the phone now for 20 minutes trying to reach a human. Terrible customer service.