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December 2023 by Nick Oliva
Always have to wait while the people working here chat and do nothing.
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October 2023 by Jose Hernandez
I received great, quick service from Nelvin Mateo to open up an account here. Thank you Nelvin!
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October 2023 by Joan Culpepper-Morgan
Worst customer service ever. No one answers the phone. I have been trying for 2 months to register a power of attorney for mother. I cannot get anyone to answer me in a timely fashion. I have had to show up in person to get any response. Even then the “bankers” are useless. They don’t know anything and can’t do anything. They don’t have the courtesy to call you back and as said before NO one answers their phone or responds to emails. No One. I guess I need a lawyer to get a return phone call!
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September 2023 by Joe Halpern
Teller tried to be helpful. Advisors upstairs cannot be more unhelpful. Citi sent money of my daughter to unclaimed funds and charged her on the way out. I would be very careful banking with citi.
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August 2023 by Justin M.
I really cannot say enough bad things about Citibank. Their online services are nonexistence. I have been trying to get added to a business account for well over a month. The people on the phone (if you're lucky enough to get to a person) are rude and unhelpful. They have an attitude that suggests they feel no responsibility to help you and force you to physically come to the branch, but do not tell you all the things you need. I will be switching banks because at his point that will be easier than getting added to this account. I strongly suggest you do yourself a favor and use a different bank.
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August 2023 by Shaieda Prieto
I go to them on my breaks if I need anythingAlways fast and reliable
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August 2021 by Cherry Sierra
Love it
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December 2020 by John Rizk
Great experience with the staff, but unfortunately I ran into some issues with the bank
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November 2017 by Sergey Blashkov
Nice branch, I had positive experience getting money order. Staff is helpful, polite and friendly, service is fast.
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March 2017 by M V Ramana Reddy
Excellent bank and wonderful service. Bank staff and Manager Ash are fantastic!
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October 2013 by Asad Mahmood
They have the nicest staff I've ever seen in a bank!!!
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June 2013 by Geraldine 🤡😻😆💋👋 Visco
I like this branch because the employees are much nicer than many of the other branches of "Sh*ttibank" because they wait on UES rich bitches all day!!! Less crowded too and free water!!!
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November 2011 by Karen Elizabeth
Earnesto at the customer service desk is a sweetheart and SUPER efficient
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February 2008 by Ben H.
There is not enough space to write all of the bad things about Citibank, but the fact of the matter is that Citibank really does not want you as a customer. This bank wants big corporation money, not your measly checking account. And this is why they will try to bombard you with all sorts of hidden fees and charges. Why use them? Only one reason, they are the closest ATM to my apartment. My advise is to use a big bank like this for direct deposit, make sure you get free checking, keep the minimum balance to get keep it free, but go somewhere else for anything else you need. Also, make sure you opt out of all of the marketing stuff they will want to send you, if not you will be loaded up with enough junk mail to wipe out a planet. On top of it (literally) these are the guys who added the hideous apartment building on top of this branch out of pure greed instead of designing something that fit in better with the neighborhood.