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May 2023 by Leandro Lobo
This bank in the heart of Manhattan was the quick solution to my problem. Stop by this bank to get what you need from your account.
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April 2023 by David Smith
Great customer service. Lady gave us bottles of waters. Thank you
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April 2023 by Leona Shi
Friendly staff. Better than other locations.
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March 2023 by Olena Svynar
I love this Citibank location. Excellent customer service, very fast, always smiling, happy to assist. They should be an example for others Citibank locations, where service is just so-so.Selma is my favorite banker, the best personal banker I have ever met. Other ladies are great as well, unfortunately I don't remember their names. Thank you for an amazing service!
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June 2021 by Jamelia Jackson
Very rude, uncaring and unknowledgeable staff. I called Citi, explained my issue and they said I could visit my nearest branch and it would be done there.No reception to ask what you needed, so I stood outside the cubicles waiting to be seen. They just kept walking past me like I wasn’t even there. Finally, when the Chinese guy asked what I was there for before I could even finish saying my thing, he just interrupted, “You need to call them”. YOU are THEM.When he agreed to see me, every simple question I asked, things even a trainee teller would know, I got the same response, “You need to call them”. I DID call them and they told me I could deal with it in person in a branch much faster. Nope. They just wanted me out of there and wouldn’t help fix a problem THEY created in the first place.
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December 2019 by John Davis Jr.
Great branch experience! Thanks to Selma!
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November 2019 by Michelle Lopez
nasty people who are NOT helpful at all.
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July 2019 by Susan L.
We went to this branch today, to complete some paperwork for a recently-opened account. We were able to meet with a banker immediately, and he was incredibly friendly & helpful. Afterwards I complimented the manager and he was also very friendly.
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June 2019 by Boris P.
I came in to use their atm machine. I dont have an acct here. Didnt speak to the tellers either. No lines so that was good. Quiet location.
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June 2018 by Natalia Lys
Personal thanks to Wilson who was super competent and helpful with my request. Couldn't be happier with the service provided!
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April 2016 by Jordana Schacht-Levine
Very friendly staff. This location is convenient and brand new.
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December 2013 by Brian Jr
I love it... Great service prompt and they always make sure that your needs are met.
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March 2013 by Felix Hidalgo
I have been a Citi Bank customer all my life and this a great location if you are a Citi customer. It is at an ideal location, right next to my work place. And on top of that the tellers are very nice and helpful.