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January 2024 by Kieran Bennett
Terrible customer service over the phone. The location itself is fine, but I was just on hold for an hour because I couldnt login or reset my password to then find out they removed my access to online banking because they were reviewing my transactions.I had just opened the account less than 2 weeks ago and posted a paypal transfer, and that's it.They wouldn't tell me why they were reviewing it or what was wrong with the transaction.Sounds illegal to me and just to do it so I couldn't claim the $600 cash enrollment promotion they gave me.
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December 2023 by nasr alqaisi
We need a branch in Brooklyn Berg Yonkers Thank you
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June 2023 by v
The teller belissa was very helpful. It’s a very convenient branch. They also had lollipops in a bowl I thought that was cute
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March 2023 by Nikhil C
Very bad
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March 2023 by Nick Chandnani
Terrible service terrible bank
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March 2023 by Allied m
Would give minus stars if possible manager is terrible does not want to help you whatsoever
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March 2023 by Nikhil Chandnani
Terrible
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January 2023 by Ginneth Orjuela
Excellent customer service, professional service at every level, they know their product and use of their systems. Totally opposite to the Queens Plaza branch experience I had within 24 hours. Highly recommended this branch , if you are with tight time as they go the extra mile to accommodate you.
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January 2023 by Sashaky Alva
Excellent service, good information and a bank for which we have goals and plans.
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January 2023 by Nancy Jeudy
They are horrible to deal with. A real nightmare. They are always crying fraud and keep declining my transactions each time I use my card. They declined my card for mu Uber rides, my grocery, my Verizon phone bill and home insurance payment. In addition, calling them is a total nuisance because the wait is very long.
