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March 2024 by lana smith
The worst customer service! 3 employees, 4 customers in front of us, painful 40 min of waiting in line just to get 2 ice creams. If I owned this business I would reconsider the ways and employees. Literally! Don’t do it if you do it this way. One of the girls had to call third employee from the back to get to register to do her job while so many people waiting in line.
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March 2024 by Jaleesa Williams
The store was very clean. Don't buy the ice cream cakes. They are old and stale.
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February 2024 by Joseph Bendah
Cold stone has the best ice cream. I personally love the sweet cream ?
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January 2024 by Hang Fathi
Really good ice cream ?
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December 2023 by Amy Arensberg
The cake batter batter batter was delicious! It was really hard to decide which flavor to get, though. My biggest complaint was that we had been standing in line for a bit and the worker started taking the order of the guy after us. When I politely asked if he'd take our order he looked at me like I was crazy and said, "oh, were you in line?" Then, when I told him what I wanted and turned to my son asking him to tell the guy what he wanted, the guy said someone else would have to take his order. Seriously? At least he agreed to make my son's order when he found out we wanted the same thing. Then, he was so slow that the two parties after us placed their orders and left before ours was even ready.
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November 2023 by Steven Q
Seriously, 7pm blasting music in sub 40 degree. I understand you need to be noticed. It is necessary though?
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November 2023 by Pascal Bovet
First of all, the ice cream is very bland and all the ice cream looks the same with a little bit of different food coloring. Not comparable to many of the good ice cream shops we have in NYC.Secondly, within hours of getting ice cream at this location our daughter mentioned stomach pain and eventually had to throw up. Unsurprisingly my wife and I had the same effects over the next day. This ice cream was the only thing all of us shared that day, hence I suspect that this is where it came from.Will not go back.
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November 2023 by Jeeyea Choi
Yum!! ?
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November 2021 by Amber O
Delicious flavors! Fast service in an iconic location.
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October 2021 by NHL Jeepdude
It’s closed!! For good! Lame.
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October 2021 by keiron b
This Coldstone has been closed and is no longer here
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October 2021 by khalid alasmari
It’s closed they have to tell everyone .
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October 2020 by Dino aroundtheworld
Ice is awesome. Service uh.
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July 2020 by Diana C.
Best ice cream ever has everything $$ but worth it I love ice cream but boy the waist line can't loved it too much Will go back sometime but for my favorite
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March 2020 by Bernd L
Here at 42nd Street / Times Square you may see a lot of people as this place is always busy. However, everything moves fast and you get what you want the way you want it. Choose an ice cream/topping or a signature ice-cream from the menu. We had the signature `Berry Berry Berry Good` with a lot of fresh fruits from the menu and it was amazing. It's creamy, fruity and the flavor is great. It is rather expensive but treat yourself at least once while you're in NYC.
