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October 2023 by Laura Zaslavsky
I bought a product, it shrank in one wash. Extremely poor quality. When I went to the store the person did not accept it back, not even as a store credit because the product had been washed. How can someone know it is going to shrink without washing? I was a loyal customer but not buying there anymore. Poor management and product.
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October 2023 by Janice E
Great women's selection and staff were so nice. Store was well organized and clean.
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October 2023 by Roman Shumylo
DONT BUY! Got gifted a pair of shoes for my wedding and the leather is separating from both shoes after wearing for less than a day. Contacted them and they can’t do anything because I don’t have an order number but I got them as a gift. Worse quality shoe ever.
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October 2023 by Linda Troiano
Of all the COS boutiques in the city, this one is the best because it has the biggest selection.
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June 2023 by Betty Meng
So bad, the staff( a very old man) discriminates against, so rude, so mean
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April 2023 by Hewan K
Google hours are not current - went there at 6pm and they were closed.
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January 2023 by Yunqian Li
Visited the store on weekend. Associates were friendly and helpful. Great service and collection!
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December 2021 by Lana Yang
This review is not so much about the quality of the clothing as I've bought a handful of items from COS over the years and they're fine. This review is more of a public notice that this store for some reason because "they lack the equipment", cannot accept returns from online purchases. I was told to go to the location in SoHo or use the prepaid return label (I work near WTC so it's more convenient for me to return items to this location and therefore also get my refund sooner than via a mail return). I don't doubt that the staff was lying when they told me this as they have no reason to, but it's the first I've experienced that one particular store is not able to honor the corporate return policy. COS corporate needs to address this or specifically say something on their website as it's unexpected.
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September 2021 by Kathryn Hennessy
Really like this store!
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April 2021 by M. Leeks
Amazing the best experience ever
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October 2020 by Jim Aegtvedt
I’m leaving a review coz I’ve spent a lot of time waiting elsewhere while the wife shops here. I’ve looked around, merch looked very utilitarian to me, but shows what I know coz she looks good in them! She says the staff here are nice, too.
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January 2020 by Nancy Zhang
Conveniently located in Calatrava's Hub, next to the PATH turnstiles. It's an easy stop for commuters on their way home to pop in and browse the racks for season's latest. Though their selection seems repetitive and limited at times. Jewelry section is often low on stock.
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January 2020 by Oksana Pavlova
COS is always good quality products. Sale items are in poor condition, ripped out, holes, etc. New collection is super...but expensive. Recommend definitely!
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January 2020 by Chizy
Amazing clothes quality designs
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January 2020 by Ting-Hsin Wang
Simple design.