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April 2024 by hy haddad
workout almost every day. a Tad too cold. I prefer to sweat and not have cold air blowing on me. other than that, it’s kept very clean. showers are great. locker room too damn cold too. :(
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March 2024 by Matt Daniels
This is a very good gym. At least twice as expensive as Blink but worth every penny. At Blink, power trip managers will harass you with dresscode nonsense and the weekend hours are pitiful.. gym closes at 7pm. Crunch is open fairly late on the weekends. Gym also has towel service included. Most importantly, the staff doesn't harass you. Also, it's just as nice as Equinox.. Equinox is a status symbol.. totally not worth the exorbitant price. Crunch is the perfect middle ground imo
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March 2024 by Jeffrey Reisdorf
My favorite of all the locations while visiting NYC. Always fairly empty and just really welcoming and friendly vibes.
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March 2024 by Esosa Christopher (Ohonba)
Yeah they’re racist.No, the other commenters did not exaggerate or lie.Yes POC can be racist against other POCs.Luckily Crunch Gym has many other branches, go there, I had a fine time there. I hope this one shuts down.
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February 2024 by Dominique Niceforo
Was a clean gym when 8 was there years ago
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February 2024 by Derek
The staff here are super friendly and helpful. I want to thank Anny and the male locker room cleaner for this review. I lost my ear buds 2 days ago at the gym. I couldn't find it anywhere at home, then I remembered I might have left it in the locker room. Then I came back with my ear buds charger case and hope to find it. I showed to Anny the case and explained the situation and told her the shape of the ear buds and color and brand. Surprisingly Anny and her team found my ear buds and saved it for me. I couldn't thank you guys enough Crunch team! Much love!
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January 2024 by Desiree Sierra
A personal trainer took it upon themselves to place their stuff inside my locker and use their lock to keep me from getting my belongings. It was so much fun! Running around the gym talking to staff about how this problem could be solved - oh wait, we don’t have a solution! I really can’t wait to go back and experience such a wonderful place!! Truly magical ✨
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January 2024 by v v
Avoid this place,if possible
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November 2023 by Madeline Elicia
Horrible customer service at the front desk. I highly suggest educating the front desk staff on how to welcome new guests and finding a solution to get new clients in.I was late on my classpass time and instead of giving me other options on how I can still workout the lady at the front had an attitude that I was late and didn’t give me options on how I can workout there still whether if it was booking another time on classpass or offering the first time intro fee to the gym. I’m the one who had to mention all of the other options to her. Hope the lady at the front and your team learn how to sale.
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November 2023 by aldana quiroga
I always have issues with my billing and I wasn’t sure why but other locations have been rude despite me explaining I was just charged same day. But Louis Rosales helped me today by removing all the expired cards accumulated on file. He was super helpful and I will now be sticking with this location due to the staff. Thank you Louis you’re the best!
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October 2023 by A A.
The rudest front desk staff who clearly don't care. Tiny gym, always crowded. Don't come here. And if you have the audacity to be at the gym through a 3rd party program they treat you like a second class citizen and push you to purchase a membership.
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October 2023 by Paul Christopher
If you need to sweat and get a great workout in. Crunch in Chelsea is a most. Clean amenities welcoming atmosphere. One hour workout at this location is awesome.
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October 2023 by Danielle Hobeika
I was visiting NYC and was able to get a one week pass to work out at Crunch Fitness. The locker rooms were fully stocked with things like shampoo, conditioner, shower gel, lotion, etc and the towel service was great! They had a great range of cardio equipment and weights, and even had a boxing heavy bag in the studio which could be used when classes were not in session. Thank you for letting me workout during my trip to NYC!
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October 2023 by Marisol Crawford
I cannot stress how frustrating they are administratively at this crunch location. I left this gym months ago, I receive so many emails from Luis Rosales that I consistently ask to be taken off of. He took me off then started sending these promotional emails to another one of my addresses. I've never experienced something so ridiculous. I was also told that I could transfer my membership from Flatbush to Chelsea at this crunch and they would take care of it. Then to find out that I needed to call Flatbush to cancel after being already charged and they refused to reimburse me despite telling me something that was wrong and costing me a lot of money. Given all the unnecessary frustration this branch's poor organization has caused me...save your money and time and go somewhere else.
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September 2023 by Jacob P.
I've been going to crunch for a while at the West Hollywood location and while in New York I tried out the Chelsea location and had the best experience. Amazing facility's and super helpful kind staff that answered all questions and made my experience a 10/10. Highly recommended this location to anyone looking!