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April 2024 by benjamin kim
The men's showers are closed for maintenance half the time. I workout in the morning before work and the amount of times I had to go to my office without a workout or shower is absurd because of this issue. At least send some sort of notice via email or app notification, but no, the Crunch staff only know how to spam you with promotional emails.
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March 2024 by Marcia Kramer
I have a wonderful PT at Crunch 59th Street, Xavier. When I said I needed to pull back effort he complied. Neither my ego nor his effected my training it only got better.
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March 2024 by Esperancia Brown
Great place! Nice staff —clean gym. Definitely an NYC gem
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March 2024 by Ilya Shapiro
So much room. So many squat racks. My favorite crunch in the city so far
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March 2024 by YAGRED Ayala
They are very racist, if I am not a resident of the city they will not let me pass, even in Equinox I was able to pass without any problem and here they only want you to pay with their happy policies. Go to other gyms, Crunch is definitely the WORST OPTION!!
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March 2024 by Lukas
Don't go there! They wanted to scam me. Just because I arrived 5 Min later the manager wanted to charge me 25$!! although I had a reservation with class pass. And they didn't want to let my friend in just because he is Mexican. Never saw something like this before.
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March 2024 by Kamil Bienkowski
Awesome gym. Please don't come here.
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February 2024 by Victoria P
Now that mgmt has finally put some equipment in this gym, the rating goes up. It used to be huge areas of dead space. Now, however, there is equipment everywhere. Too bad they didn’t think and plan where that equipment would go - in order to do a complete leg workout, for example, I have to do half of it down stairs and half upstairs. Apparently it was too much to think about these whines while moving the stuff in.Unfortunately, a lot of the equipment is down for maintenance. 1/3 of the upright stationary bikes have been out of commission for more than a week.The cardio equipment is OK. But few of the stations have their own tv screens. The ones that do don’t work. And the overhead screens - all 10 or so of them are only tuned to 2 stations.The locker rooms are a nightmare. The women’s is so dark, I had to borrow the flashlight on someone’s cell phone when I got out of the shower to see the combination on my lock. Get more lights or stronger bulbs!!And as for the showers, which are minuscule, get a hot water heater. I’ve never been to a gym in the city where, on 2 occasions, it took >7 mins for the hot water to come up in the shower.Having only started working out here, let’s see how y’all stand the rest of time.Sorry lost a star when I realized just now that the back door to the women’s locker room provides a straight view to the cardio floor of any women coming from the showers in towels or less.
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February 2024 by Theo Panton
This is a great gym. Great for cardio, plenty of machines, spacious layout, clean locker rooms, and a lot of class areas. I haven't been to a class there yet, but I'm looking forward to it.
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February 2024 by Ankita Gupta
Staff is very inflexible towards ClassPass check in time. I am regular to this place and when I recently called them to request for a 5 minute extension beyond the 30 minute entry window, they refused to allow me in and on top of it, tried to sell me a day pass!On top of that, the staff told me that their manager won’t allow!! Like isn’t a managers job to help the client/ customer?Other places from ClassPass are very friendly and accommodating! But this location is unreasonable- makes it an unpleasant experience. It almost feels like they don’t like people coming via ClassPass. If it’s a problem, why bother listing yourself on ClassPass.
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January 2024 by Kevin Turner
They just added a lot more squat racks and powerlifting platforms. It’s a really nice gym. Gets very busy but what do you expect in NYC
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January 2024 by Tee “tee spazzo tee smoove” smoove
They help guest serve water good service
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December 2023 by Andrew Vilade
The perfect place to crush your workout!
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December 2023 by Adi Mister no
To busy place
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December 2023 by Lidija Vujošević
I like the facility, but they are super inflexible on their policies, even when they are wrong about certain automated charges. Seems like you are communicating with a robot and they do not have a customer support direct like, beware if you do end up having to dispute a charge, they will cancel your membership out of the blue even tho you paid for the last membership month upfront. The staff is friendly and nice, but not sure i will ever recommend anyone i know to get a membership, its a lot of headache for not much added benefits.
