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March 2024 by Gustav Steffelin
I have been a member on and off for over three years.Trainers- they are great and just happy in general. I felt and still feel apart of the little community.Equipment- I understand the high cost of nyc limits the amount of space available. This means there are for example only one dedicated bench press, one incline chest press, and one power rack. I could see replacing the two single use equipment with power racks instead. This will allow more efficient use of the space and will satisfy the desires of more experienced lifters. I would also recommend replacing the extra chest press machines with a much more versatile piece of equipment. Versatility of the equipment makes all the difference. Even moving some of the extra treadmills for one or two more machines will also make a massive impact.Pricing - guest pass is 30$ a day compared to the one in Florida that is probably 15x the size and quality with a sauna, massage beds, cryo chambers, and three massive studios for 15$. Make changes with the quality and versatility of all the machines and begin handing out free day visits to get people to check it out.Overall- it is a gym and is good enough for me - I am 18 and a D1 football athlete
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March 2024 by Nia Elizabeth White
Awful customer service. Janssan front deskAssociate is discriminating against black customers.
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March 2024 by Beth Weinrich
I love crunch! Great value for the workout classes - nice variety. Tacia is a great instructor!
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March 2024 by AnaTracey Hawkins
Nice staff, great classes
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February 2024 by Sam Friedman
Make sure to remind your customers to cancel their franchise membership when you “upgrade” them. Honestly I also just feel cheated with your fee structure. It’s like$76 prorated first month$100 join fee$50 processing fee$119 you have to pay for the last month up front$ …Just charge me the $180/mo it ends up coming out to.Oh and no need to remind me that I’m still paying for the other crunch even though this membership gives me access to all crunches? FYI- he implied it was automatic, anything to make the saleThanks bro ?
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February 2024 by John Echevarría
Has everything I need and very clean. Overall a great gym.
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February 2024 by Melinda Reynolds
Best gym I've been to! Top notch customer service, comfortable environment, well maintained and clean. The manager Mario was very informative and thorough. He got me set up with a membership and a personal trainer and I love everything so far!
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February 2024 by Nat
As a member who frequents a few Crunch locations, I appreciate how clean and tidy this gym is. From the moment you walk in, you’re greeted with a spotless environment that speaks volumes about their commitment to hygiene and well-being.I also appreciate the incredible staff, particularly Mario Pisano. Mario’s attentiveness and dedication to providing top-notch customer service are truly remarkable. Whether it’s offering guidance on equipment usage or simply lending an ear for a quick chat, Mario is always a positive energy.Glad to be a member!
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February 2024 by Liana Samolis
Very clean gym and facilities, as well as extremely friendly and helpful staff! Been a member here for a little over a year, and the manager Mario is great!
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February 2024 by Maria Okoro
Stay far away from this location, the customers service here is terrible and the staff is extremely rude and they will try to overcharge you.
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February 2024 by Flo
limited weight area and locker availability
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February 2024 by Nuné Melik
Ridiculous gym that closes at 7 pm on weekends. Unfriendly staff all the time. Forced to go there because it’s close to my place but otherwise just ridiculous
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January 2024 by Joe Martinez
Nice staff and facilities
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December 2023 by Michelle Zhuang
Location and site manager Mario Pisano would not honor my three-day guest pass received from the website despite verbal confirmation of activation on prior day. Do not recommend.
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December 2023 by Dan H
Good enough for a workout, but the place needs a refresh pretty bad. Absolutely a no frills basement gym.
