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December 2023 by Makeda
Francis was extremely helpful, knowledgeable, and patient. He made sure I was confident and happy with the unit I purchased.
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November 2023 by Sydelle Outing
The representative at the office was not very accommodating. I arrived at the office 20 minutes prior to closing and instead of completing my reservation to get me in before the codes would not be active he decided to multi-task and assist several other customers who came in after I was there.I completed my own reservation online with no assistance of the worker. I believe his name was (Raymond).
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November 2023 by Kate Warren
Unless you pay for a year in advance to lock in the price, they will raise the monthly rate 20% every 4-5 months. And when you try to speak to the store manager, they are indifferent and dismissive. Don’t bother trying to reach out to the district manager, they never get back to you.
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November 2023 by Candy Latino
What a positive experience. I had just driven from California to NYC and the staff members at the storage facility upon my arrival were helpful, kind and professional. The property is very very clean and feels very secure. The loading area was perfect for me to unload my vehicle, store my belongings and be on my way. I am very happy with the facility and the process.
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November 2023 by Xuan Santer
The gentleman who was at the facility offered exceptional customer service, he was polite and very attentive. Since it was my first time he was rather helpful. It made the experience so much easier and enjoyable
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November 2023 by MarcyTheTrainer
Whitney is very professional and cubesmart is very lucky to have her. She gets 5 ⭐️’s from me. I had to remove a star because due to a rodent infestation that happened during month 2. Don’t get a ground floor unit near the doors ?
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November 2023 by David Scott
Arrived at loc around 2pm found office closed due to only 1 person on duty, found her to be very sarcastic and a poor attitude. I was a new customer who had a number of questions and wanted clarification on some things. Her response was well you didn't read the contract ? which was inappropriate since the unit she gave me wasn't the one I was initially shown. She also appeared annoyed when I questioned an insurance charge when i told her that I in fact had insurance. I will reevaluate the relationship after my 1st month.
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November 2023 by Mike Jax
Advertising scam. The rates you see on the internet page are not accurate and more than likely are for storage units that require a ladder to reach. Also, you are forced to purchase insurance that includes a $10.25-$23.06 per month service fee. The building is poorly constructed and have had multiple instances of property damage although this location is “climate controlled “.
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September 2023 by Ruben Wilson
It's all good, I use to put my things in there . The price is always suitable for your pockets and they also got this ONE MONTH FREE, if they still got it . But they are very reliable when it comes to doing business with them .
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August 2023 by Renato Rengifo
I’m here to shout out Whitney! She’s super sweet and came in clutch a couple times when I needed help during the couple months I used this space. Give her a raise! And thank you to the man(ager?) on duty during closing on Tuesday 8/1, who helped me out when I was running late. Also, this location was always clean.
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August 2023 by Melanie Antwine
Prices went up too often and too much. Moved out to another self - storage for less than half the price in the same neighborhood (no discount). Also, air conditioning often down. I had business merchandise that was getting damaged because the temp was too warm.
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June 2023 by Patricia Stone
Ronald explained the payment option of my choice so I can decide on the best monthly payment; very thorough in explaining my monthly agreement
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June 2023 by Mendez Sylvia
Nice large, clean storage nice saff good prices.
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June 2023 by Antonio Javar
Customer service person put in the wrong email address and therefore I wasn’t receiving any emails and caused a late fee. Management couldn’t help with that.
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June 2023 by Tymadon
Awesome facility, very clean, awesome management, employees are very respectful and patient.