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March 2024 by JaRon Eames
I'm very pleased. The manager on duty at 444 West 55 st. Is extremely helpful, personable, friendly, and knowledgeable. Which is most important.For my first storage, I made a good choice.Thanks.
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March 2024 by T P
CubeSmart changed their opening hours and posted this inside the storage facility - there was no email communication or notice posted outside. Their staff were rude and discourteous when I asked them about this. The units are now overpriced compared to others in the area.
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March 2024 by Edwin Natal Agosto
I was treated with respect. Everything was explained clearly. Thank you.
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March 2024 by Charlene Frank
The elevator codes are a pain, but other than that all is well
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March 2024 by heather knoll
Great staff and always clean.
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February 2024 by Brian Stanton
Service was great, however price nearly doubled in a couple years
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February 2024 by Gina Passaro
EDIT in reply to Owner's Response:Thanks for responding, however, the open and closing times posted on Google and on your website are still incorrect. Please use your time and energy to update this first! Opening is 8:00am and closing is 7:45pmThis location unfortunately changed its hours without notice and without updating their website or Google Maps information.I rented a car specifically to move out of my unit, and when I arrived at 7:45 PM, the location was already closed for access. Note that posted hours say 9PM! I needed to pay for another day of car rental and return to the city again. I see this echoed in a few other comments - CubeSmart, please post accurate hours of operation!Also, as another reviewer mentioned, there are some units that appear to have people living in them. I was always wary when accessing my unit alone.
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February 2024 by Edric Barnes
High quality, clean storage units with an excellent staff and a van to move your stuff. A little far from the subway, but otherwise not a single complaint. Highly recommended!
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February 2024 by Anna Finolla
I’ve using this location for years, it’s best overall in NYC. Ashley and Kimoni have been SO supporting and caring, feels like a second home thanks to them
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February 2024 by Beth Winter
Terrible customer service.
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February 2024 by Latoya Crum-Ewing
I recently went to make some changes to my unit size and an employee helped me get a larger unit for about half the prize. Very clean, professional & friendly staff.
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January 2024 by Benditos Besos
Easy to move in. Nice people.
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January 2024 by Nancy Salmeron
Smooth experience, great customer support, facility well kept and front desk is extremely helpful!
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January 2024 by Monica G
Great service
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January 2024 by Lauren Owen
Good service and hours and easy access to the unit. The free carts were very helpful, and even though I had to use the staircase to get to my unit, it was worth the lower price.
