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January 2024 by Johnny N.
This is my go to CVS for a myriad of different reasons: it is directly below my gym, they carry both of the mystical Celsius flavors: Grape & Lemon Lime, and most importantly their self checkout monitors have an OPTIMAL selfie camera vantage point. So optimal, in fact, that my former crush and now girlfriend even liked a few of my stories back in the day that I posted from this self checkout line. She be GATE KEEPING those likes too ahahahha.Now, my dear reader, am I saying that this CVS on Orchard Street helped me ascend from the depths of the shadow realm of getting battered in the DMs to being in her shower using her expensive shampoo on my cojones? Maybe, just maybe.Anyways, these days I am heavily preferring Lemon Lime Celsius as I think I just OD'd on the Grape flavor. I swear to the good lord Jesus Christ, NOWHERE else in the city carries Lemon Lime, and only a few seem to carry Grape. Really makes you wonder.........oooooo and knocking off a star because one of the doors is always broken and I ALWAYS run into it smh.THANK YOU CVS FOR HELPING ME CLAW MY WAY OUT THE SHADOW REALM! DONT STOP FIGHTING DON'T STOP BELIEVING FELLAS!IG @jnov_Tiktok @jnov__
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December 2023 by S T.
This review is for the actual pharmacy only. Some of the actual store employees are pleasant and helpful. The pharmacy staff is incredibly lazy and rude, starting with the Asian male pharmacist who is "in charge". They will not call Dr's offices to get refills approved, or answer the phone EVER, or transfer prescriptions to ANOTHER CVS if they are out of stock. At best, the Asian male pharmacist will suggest that he gives you the phone numbers of other CVS drug stores so that you can call around to them (who probably don't answer their phones either) looking for your prescription, because apparently YOU work for CVS now rather than HIM. This is also instead of him looking into his magical CVS computer & actually doing his job in transferring a prescription or *gasp* actually ordering medication that they don't have in stock but they have prescriptions waiting for. Imagine! A pharmacist ordering medications, what a novel ideaIf my insurance didn't force me to use CVS I would never come here, but alas , they do. I am going to be sure to complain about CVS & specifically this pharmacy to my very large employer account that has a contract with CVS/ Caremark.
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November 2023 by Kathleen Anne Salazar
The staff was very friendly. I had an appointment for a booster and flu shot and was seen immediately by Will who was extremely helpful.
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October 2023 by Video B.
The Pharmacist here did not sanitize before my vaccine and the pharmacy is dirty. The pharmacy assistants are rude and - lie rolling their eyes every time they talk to you, not being helpful. I understand the situation if they don't have the medication in stock but they think they are all powerful and they don't have to be rude and tell false info for help. This pharmacy makes me sick and should be noted by corporate for INCOMPETENCE And INCONSISTENCY.
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October 2023 by David C.
This pharmacy, 196 Orchard is the worst pharmacy ever. They are rude to me and other customers. I see it every time I am there and this morning it opened 15 minutes late.
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September 2023 by Dorina Bregu
This location needs to close! I have been calling for 3 days to refill my epipen that I really need as I have a severe allergy! I finally had to call from the doctors line and someone magically answered! Then refused to take my refill on that line so I am now still waiting to get through.
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August 2023 by Andrew Goh
Solid service! I needed something behind locked cabinets and the staff was quick and helpful w/ my purchase
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August 2023 by Cindy Chin
I went in to purchase a mixed nuts from Gold Emblem. I always pay without tax but somehow I was charged with tax. I asked the associate and he was like I don’t know. You have to take it up with the corporation. He didn’t even bother trying to help. Never coming back.
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July 2023 by Wayne Rada
They started great. Then nose dived to 1 star. They don’t seem to care.
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May 2023 by R H
Hao Zheng, RPh is a perfect example of professionalism. Kind, considerate problem solver. Thank you Hao Zheng
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May 2023 by Thomas Whitley
Good store!Clean and in stock.Service team was welcoming and attentive!
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May 2023 by Brand van Zyl
Just lousy! Staff chill on their phones whilst manager watches people pile up to check out.
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March 2023 by A J.
Worst pharmacy ever. So disorganized, never answers the phone, doesn't call when things are ready, and the staff is super rude.
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March 2023 by Juliana Neves
Worst cvs I’ve ever been to. For your own good don’t go here
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March 2023 by Scott Woods
Clean and orderly, and SUCH great service from Alicia (spelling?)!!!