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February 2024 by K R.
The clerks here were SO nice and kind and approached everything with a sense of humor!
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February 2024 by Laura Bane
I never thought I’d be reviewing a DMV office, but here I am. This was the most painless, efficient DMV experience I’ve ever had. The office itself was very clean and orderly as well. I came in at 1:20 to exchange my out-of-state license and left at 1:53 with everything I needed. Make an appointment before you go in—it works wonders!!!
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February 2024 by lana
The people were very friendly helping me check in. Also it didn't take long for them to call my number being that i already scheduled a reservation ahead of time. Make sure u reserve before you go, alot easier and faster!
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February 2024 by Familiar Stranger
As nice as the staff were to me I have to agree with the few other users...they seem to be very incompetent. I have a current up-to-date Real ID from another state (Maryland) which on the DMV form says is worth (4) points as proof of name. That ID along with my social security card would have given me 6 points, the required amount I needed. I was told from 2 different staff that my government ID from Maryland state doesn't count, even though it clearly states on the DMV form it does count (as 4 points). I've decided to go to a different DMV. I don't trust they know what they are doing.
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February 2024 by Ugur Tan
Not right place
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February 2024 by Denine Blevins
That was the best experience I’ve ever had at any DMV in my 30 years as a driver. The longest I spent sitting in the waiting area was filling out this review. Well done Harlem DMV!!!
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February 2024 by Cody Behr
The most rudest and most ignorant of any DMV staff I have ever met in my life. I have been here twice in the past 45 days and they have NOT helped me whatsoever.
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February 2024 by francie1729
The security guards are rude . The people that actually work with getting your ID are very polite and respectful and fast .
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January 2024 by Waleska Javier
I went to fight a ticket and it was very fast
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January 2024 by Leslie Rispers
A little long but ok
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January 2024 by nikki brown
Wow, this was the best experience I've had all week. Everyone was cheerful and funny and made my experience the best. Thank you ?
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January 2024 by A.B. Baret
Bad service, they last a long time, very expensive, only for appointments. They no longer have the machines to renew the license plate registration. I do not recommend this place to anyone and a dirty place.
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January 2024 by Mel
The check-in person at the kiosk was rude and sarcastic. I didn't even get to sit down to fill out the permit application when my # was called for a picture... Why am I being called for a picture when I hadn't even gotten my permit yet... 2 MINUTES AFTER I ARRIVED!?Whatever, I sat down and was about to start filling out the application. I get called AGAIN, this time to take the test. Mind you, I had a 9am appt, and I arrived at 8:37am. WHAT IS THE POINT OF A CHECK-IN IF NOBODY IS GOING TO READDDDD THE TIMEEEEE OF ARRIVAL AND GAUGE HOW/WHEN TO CALL PPL!?Moving on, I tell the person who called me for the test that I hadn't even been in the building for 10 mins and that I had already been called twice, so therefore I hadn't even filled out the application. She was very nice, laughed and said ok, fill it out and come back.I was going to use the restroom and the lady standing in uniform IF I COULD GO IN, NOTWHERE IS THE RESTROOM. She says yes, go ahead. THIS IMPLIES THAT SHE UNDERSTOOD WHAT I SAID, RIGHT!? WRONG. She proceeds to say "We should have a big sign that shows ppl where the restroom is," as if my asking her anything pertaining to the restroom, WHICH IS PART OF HER JOB IF SHE WAS POSTED THERE, OR EVEN FOR BEING A FEDERAL EMPLOYEE, was beyond her capabilities. Repulsive. -_-WHATEVER, I use the restroom, and sure enough my # was called AGAIN. When I go there's a small line. It is just after 9 now. I had been there for about 30 mins and with all that had happened, I could not fully focus on taking the test. So I failed.- SB I went home, took the test online (50 questions -_-,) failed. Took it again after the 6 hours, PASSED. Why so determined, you ask? It was my birthday. I took a sick day from work and all (whole nother story in itself.) So there's something there about Fighting the good Fight in Jesus' Name and NOT GIVING UP.All that to say, staff is 1/2 in terms of courtesy and efficiency. PLEASEEEEEE be more aware of ARRIVAL TIMES, how long between calling ticket #'s, and what ppl are being called for and when. This location is relatively new. Things move pretty quickly, which we're ALLLLLL here for. There is SO MUCH POTENTIAL HERE. We don't live in a perfect world, and we can't expect EVERYONE to be courteous and kind. BUt, a little goes a long way. I hope PATIENCE is something discussed in staff meetings in terms of interactions with the general public, and even amongst one another.Ok, I've spoken my truth. I know it's a lot. Thanks for reading.
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January 2024 by Darren's Way
Fastest DMV in NYC. I was in & out 10 minutes tops for a license renewal.
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January 2024 by Katherine Caoimhe
Horrible
