Hotel and rooms are decent but elevators are nightmare. Regularly took 20-30 minutes from your floor to the lobby! There are only 4 elevators which are all cramped for space and the rooftop bar reserves one of the elevators at night!
February 2024
The customer service and the staff is excellent and they were really attentive. The rooms are pretty small and run down. I kinda expected it but still a bit disappointing. The location is good.
February 2024
Hotel neat and clean.Quite centrally located. 10 min walk to Times Square.Small room for 4 people, Small bathroom/closet for 4 people, service was good. To have a nice view, you must book at least floors 28 to 36. (Costs extra money per night).