-
June 2023 by Alexandros Balili
Great, friendly staff and always accommodating!!
-
February 2023 by Sophia M.
I always want to support small neighborhoods stores. I will not return because of this incident. A neighbor, who is a regular , did me a huge favor and picked up OTC med just before closing and paid cash. It was an emergency. I ended it not needing it and went to return less than 24 hours later, they remembered who it was from day before. Becuase I didn't have the cash receipt they refused to give me money back, only store credi (I didnt need anything and, I didnt want to do that to my friend). It was clear it was bought at this store becuase their label was on the still unopened box. I explained the cirumstamce, at length and the owner outright refused. I left with a $9.50 store credit and raging inside. How can a small store expect to survive in a family neighborhood in a competitive market (chain stores within a few blocks) with such a poor customer service? This was a one time exception only. Had they accommodated they may have gained a new customer.
-
January 2023 by Katherine Reinholtz
The staff and pharmacist were so patient and helpful when I had to deal with my insurance company. I definitely will be returning.
-
November 2021 by Marianne W.
Drug Loft Pharmacy has a draw to get people inside. It's all the kinds of toys and games in the front window. If they had an awning or better sign on the storefront I would have noticed them before now. It was definitely the toys and games that made me do a double take. They have a nice selection of items including Greeting Cards. I think they're in a handy location for people shopping nearby. The employees are very nice and welcoming. My health insurance dictates the pharmacy I must use so I won't use them for prescriptions. I will know where to come for a nice selection of toys and games. I'm recommending you visit when you are nearby.
-
April 2020 by Rubén Vega Pérez
I was a new customer at this pharmacy with high hopes they wouldn't be as incompetent as others. Turns out they managed to lower the bar even further down. The pharmacy failed to refill my medication for over a week despite numerous calls from myself and from my insurance. They constantly dismissed my urgency and even hung up on me and on my insurance representative. If you are looking for a new pharmacy, take your business and health somewhere else.
