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February 2024 by Gamze Kahya
The people working there are just so desperate and so unwilling to help.Although I receive calls and texts for the medication, when i go pick up, they say there is nothing for you. I have to explain and force them check each med. one by one!I just received a call saying I have to call back. The person picked up the phone had no idea why i was called and asking me which med. I called about. If I knew, I wouldn't call you!
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September 2023 by Kate K.
This Duane Reade is well stocked and it's nice to have a pharmacy close by. Lately we've noticed a higher than average number of security guards or police officers near the entrance keeping an eye on potential shoplifters. The cashiers are awesome. But, we did see someone get stopped by police for shoplifting fuzzy socks.
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April 2023 by Enrique Escobar
The security personal on Thursday 2 of march at 16:30 has been arrogant and the door was open when inside they said it was closed.
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March 2023 by Google user
The security personal on Thursday 2 of march at 16:30 has been arrogant and the door was open when inside they said it was closed.
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June 2022 by Trysh S.
I have been trying to have my prescription filled for 2 months at this pharmacy. It is a medicine I am prescribed daily. I had enough doses that I skipped some here and there waiting as it is a hassle to call my dr and have them change pharmacies. Every time I call they say they got it in but are out again. Do they not keep the scripts waiting in any kind of order to be filled? It is ridiculous and unprofessional when dealing with a necessary medication.
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May 2022 by Kholood Breiche
Not one time I go there and i have a normal purchase. Either they don’t have staff or their fire alarm is going off, or the employees have absolutely no idea how to do a return! I never ask them a question and get an answer
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February 2022 by Rachel S.
Clean shop and stocked full of food on 2/18/2022. Was surprised by the large amount of food they sell, including frozen items, in addition to a very large beauty section. It's a convenient location near South Seaport.
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July 2021 by John K.
Rude, Rude RUDE!!!The male pharmacy manager is so disrespectful and rude. I went to refill my prescription and they only had 2 pills instead of the refill count of 30. When I asked him when it would be in he yelled at me and acted like it was my fault. He is a disgusting human. Who hired him for that job?????? They need to get rid of that loser and hire someone who cares about people! UPDATE: This happened a few months ago and I am just posting now....apparently they fired the guy and hired a new pharmacy manager! Thank goodness!!! The pharmacist Paul is amazing by the way!!
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May 2021 by Keegan McCabe
The pharmacist here is just the best. She takes the time to actually know the clients/patients, is proactively helpful answering questions or pulling reports, and somehow makes a global chain pharmacy feel more like a family operation than any other DR in the city. Walgreens/DR cash prices may not be the best but they’re not too bad. Anything through insurance is solid.
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March 2021 by Audrey T.
Never in my life have I had a pharmacist, or anyone in a customer facing role for that matter, be as rude to me as the pharmacist here. I was attempting to schedule a vaccination appointment as I am now elligible for the COVID vaccine, and when I called I was transferred to the pharmacy who essentially mocked me for attempting to schedule my appointment via phone. I told her that my coworker just scheduled her appointment via an automated service on the phone, which I witnessed her do with my own eyes, and the pharmacist said "I don't know what you've been seeing or hearing, but that isn't true." She then proceeded to hang up the phone. Do not go to this Duane Reade for pharmacy services unless you wish to be treated with disrespect.
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March 2021 by ingrid rocio garcia
Worst pharmacy ever, I have come 3 time on which they have been closed. And they don’t display the hours of service. I will definitely change the pharmacy
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June 2020 by Ella Low
Quick, Efficient, Well Stocked, Polite and they are doing their best with social distancing. Thanks for being open and available to the community.
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February 2020 by Joseph D.
I bought an A1c test kit, pricked my finger, and ran the test--only to find that the monitor didn't work and that the kit was out of date--I bought it an hour before using. Then, after a long conversation, I was told it was in fact out of date and that I needed to bring it back for a refund. But, this was not MY problem; this was Walgreens/Duane Reade's problem. Shouldn't they have owned their problem and got me another kit without my having to walk 5 or 6 blocks to correct THEIR problem? And, more important, why do they have out of date test kits on their shelves? A wasted afternoon because of Duane Reade/Walgreen's incompetence.
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August 2019 by Bea N.
The pharmacist wouldn't refill my prescription for an inhaler because there was no brand name specified in what the doctor had wrote. This didn't stop the same pharmacist from dispensing my lifesaving medication when I first got the prescription-- only the refill. She said I needed to revisit the doctor for a brand name prescription. I wish I had never started with this pharmacy if I had known what kind of games they play with people. Store is also massively overpriced to cover location costs.
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August 2019 by Liz M.
This location is consistently clean, well organized and the staff will go out of their way to help if asked. They also do their part to keep the checkout line moving - something their sister stores should take note of. It's a 24/7 store, and I've been saved at 11:43pm when I've needed letter envelopes or scotch tape, at that moment, so many times. Pro Tip - Check our the clearance section at the back of the store, near the freezers. I've found some really cool stuff 80-90% off.
