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November 2023 by Catherine Borgstrom
Best DR pharmacy in the neighborhood, we plan to transfer all prescriptions and future vaccine plans here. Kaheam was especially helpful in fulfilling a transferred script super quickly over the phone and a great in store experience too
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March 2023 by Alexandra H.
I had a great experience with the pharmacist Artemis here, she real helped me out when I was in a pinch.
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December 2022 by Vivian C.
I am reporting theft at the store 37 Broadway. Walgreens Store #1410137 BROADWAYNew York, NY 1000637 BROADWAY BETWEEN EXCHANGE PLACE AND MORRIS STREET I ordered 2 baby Tylenols for my baby under the Order number: XX7838819787. A store manager released my order to "someone" saying that my husband went to pick up the order. That is a lie. Katiyana/Catiyana was able to help me call the other store manager and the other store manager kept saying that my husband went to pick it up and he had furnished my name. This is untrue. My husband was home with me all day and our newborn baby, who needs the medicine. Given the nature of the shortage of baby Tylenol, I believe the other store manager is blatantly lying and selling the drugs on the side at a premium. I NEVER came to pick up the order and my husband NEVER came to pick up the order. The store manager must have had my order number and told someone else to pick it up and sell the items. I would be mindful of internal controls and theft at this location. Apparently, my order was "released" at around 1 PM on 12/16/2022. The manager on duty at that time would have been the one to commit the crime. Katiyana/Catiyana should be able to identify the other store manager. I want to report this because this only means our information is not safe at this location and medication is being stolen here. This is a really important internal control and safety issue if ID was not requested at time of purchase. If the manager claims ID was presented, then that is clearly a lie. If medication can be stolen, so can credit card information and this is a huge identity theft issue.
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October 2022 by Benji Bartel
Rude, uninterested staff. I’ve had the misfortune of visiting this store twice. Good luck if you have a question! You’re made to feel very unwelcome and told they do not stock items when in actual fact they do. Do yourself a favour and walk a couple of blocks to another pharmacy.
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January 2022 by Genevieve Snow
I just got my booster here. The shot was super efficient and didn’t hurt. The pharmacy team is super sweet. The store itself is clean and quiet. Great experience, thanks everyone!
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November 2021 by Vera L.
I'm writing this only because the pharmacist here is super nice and very responsible. It's not the closest pharmacy, but it is the closest Duane Reade which is cheapest for medications under my health insurance. The pharmacist has always been super friendly, and I've never had to wait long. In fact, it's always super easy when it's auto-refilled or if my doctor calls in the prescription for me. What was amazing was how she went above and beyond to fix my prescription after only giving me 30 tabs (1mo supply) versus a 90day (3mo) supply. She even took the time to count out all 90 tablets the second round versus just adding 60 to the original prescription. While the math works out, it gives me more confidence that she is thorough with her responsibilities as a pharmacist.
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March 2021 by Kyra M.
Walgreens - still called Duane Reade. I never thought I would find myself giving a DR or any drug store 5 STARS. I am because I just returned from getting my first dose Pfizer COVID-19 vaccine. I had originally scheduled Javitz but then got an email from Walgreens that they had supply. I showed up early for my 9 am - waited about 15 mins and then saw the pharmacist, the LOVELY Catherine who has the best disposition for this role. She's cheery, smart (obviously) and really excited about rolling out the vaccine. In her words: "We administer 72 shots a day - that means we're not only helping protect 72 people - we're protecting 72 families". She spends her evenings and weekends keeping up on the data coming out of the vaccine rollout. She is dedicated and lovely and I can't wait to go back for the second vaccine thanks to her.
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March 2021 by Karen M.
Walgreens - still called Duane Reade. I never thought I would find myself giving a DR or any drug store 5 STARS. I am because I just returned from getting my first dose Pfizer COVID-19 vaccine. I had originally scheduled Javitz but then got an email from Walgreens that they had supply. I showed up early for my 9 am - waited about 15 mins and then saw the pharmacist, the LOVELY Catherine who has the best disposition for this role. She's cheery, smart (obviously) and really excited about rolling out the vaccine. In her words: "We administer 72 shots a day - that means we're not only helping protect 72 people - we're protecting 72 families". She spends her evenings and weekends keeping up on the data coming out of the vaccine rollout. She is dedicated and lovely and I can't wait to go back for the second vaccine thanks to her.
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September 2020 by Angeli A.
They were cool at first until I received a fraud notification that someone tried to use my card at a store nearby. I know they have a chip reader to steal peoples card information. To be specific, it was the register closest to the doors. And I know it was a worker and this particular Duane Reade because I haven't used that card in a week and the one day I decide to insert my chip that one time, I get an email and text message from Chase saying someone is trying to use 588$ at Century 21 during regular working hours. Thanks guys. Better luck next time. :)
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September 2020 by Hoyoon H.
Neat semi-walgreens in the middle of broadway NYC. It can be a bit difficult to find.
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March 2020 by Tom O'Connell
Great pharmacists who really go above and beyond to help out — thanks!
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January 2020 by Meg Hall
Every time I'm shopping around there is always someone in the makeup and nail area opening bottles and wiping foundation on the hands to check the color or painting their nails again to check the color. When I look around to get someone's attention workers are chatting away. If it is not sealed don't buy it!!!!!
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January 2020 by Gabrielle K.
Customer service is TERRIBLE. Please get self check out like CVS. I loathe talking to these rude incompetent people at the registers.
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December 2019 by Larisa Ay
Thank you so so much for all your help last minute on Christmas Eve Felix, Nancy (beauty manager) and Christine (from another Duane Reade location).
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January 2019 by Holly Hughes
There's a pharmacist here who has gone out of her way to be helpful to me. Also, she answered a lot of questions for one elderly customer, and solved one of the customer's problems by making sure her prescriptions have labels printed in large type-- an option the customer didn't know was available. I was impressed by the pharmacist's thoughtfulness and efficiency.