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November 2023 by G
Worst pharmacy at least on the ues
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October 2023 by jacqui levine
Horrible. I will be switching pharmacies. Very slow and rude. I tried to pick up a prescription this am, waited for 20 mins and didnt move. So I tried to have it delivered, was supposed to be same day yet its 8pm and nothing. So I have tried to call...on hold for 48 mins and counting. Service is non exisitent
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October 2023 by Jesse Tao
You'll pass away from old age before your prescription is ready even if they messaged you saying it was ready
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October 2023 by Jacqui L.
Horrible service. Long waits and rude staff. Unable to pick up my prescription because waited a long time and didnt move at all. So I arranged for delivery, it was confirmed but was never delivered. SO i tried to call, I have been on hold for 52 mins and counting. I will be switching pharmacies
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August 2023 by Emma Haas
I would really do anything you can to avoid going to this pharmacy. I’ve never had a good experience and I’ve been there easily 10+ times. The only reason I continue to give them a try is because I live right next door.They never have my prescriptions, despite calling me to tell me they are ready to pick up. They have repeatedly told me my doctor did not send in the script, despite me physically being in the room with the doctor and watching them submit.The staff literally could not care less. I’ve never encountered such poor terrible service. I’ve literally seen people reduced to tears after leaving the line.I would definitely recommend walking the extra block to go to the Walgreens on 2nd.
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August 2023 by Amanda Zhao
Rasheen, the assistant manager at this location, is an incredible employee. I had a large, probably 4’x4’, 35 pound fedex box that the Duane reade couldn’t take itself, and I was already exhausted from bringing the box from my apartment. He brought the box, himself, to the fedex drop off service 2.5 blocks down. I am truly astounded. He went above and beyond. Please give this man a raise, and please show this Duane Reade some love!!
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August 2023 by Google user
I would really do anything you can to avoid going to this pharmacy. I’ve never had a good experience and I’ve been there easily 10+ times. The only reason I continue to give them a try is because I live right next door. They never have my prescriptions, despite calling me to tell me they are ready to pick up. They have repeatedly told me my doctor did not send in the script, despite me physically being in the room with the doctor and watching them submit. The staff literally could not care less. I’ve never encountered such poor terrible service. I’ve literally seen people reduced to tears after leaving the line. I would definitely recommend walking the extra block to go to the Walgreens on 2nd.
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June 2023 by Elizabeth Salsgiver
I pick up my prescriptions here and everyone has been nice/helpful!
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January 2023 by Saumya Bhansali
If you are looking for incompetent staff and who cares about you attitude this is the place to go. With a vaccine appointment already made ahead of time and checking in with one of the most incompetent staff, she didn't even process our check in and after 40 min wait we are being told to wait after other people who came in later. Just because their super incompetent staff doesn't check us in we have to wait for others to be done first. If there was a rating for worst pharmacy they would win with flying colors.
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December 2022 by Fahimeh Mirhaj
Worst pharmacy costumer service, always busy, long lines, other costumers complaining about the service they receive. 2 out of 3 cashiers are doing the prescription preparation at the front desk. Very slow and frustrating. Don’t send your proscriptions to this pharmacy.
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November 2022 by John Hansen
Really bad experience here today. I picked up my wife from surgery. Everything was called in ahead of time. Two hours with my wife waiting double parked with increasing pain. They are overworked and understaffed. They should close this pharmacy. I watched four people go through similar experiences. The staff behind the counter literally ignores you as you ask questions and wonder how “15minutes” can go on for two hours. I will walk through the snow with a knife in my back before I enter this establishment again. None of the listed pharmacists were there. The register person did not work even work in the pharmacy and made numerous mistakes. Go someplace else!! Go anyplace else!!
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September 2022 by Ryan R.
This is the worse store to shop Friday sep 2nd at 8:35 pm. manager at this solace so unprofessional and young african American young skinny tall man round in his 20s . We're so rude and ignorance and call my friend with N words. we both decided to sue this place because the way they act and called us with name. It's racial and unprofessional . I don't get that why this corporate doesn't deal with this but they rather deal with law suit . I will be sending email and call to corporate and if they don't take care Thai case they will be getting law suit. because insulting and abusing and calling customer with racial words and ignorance attitude. todays words all the corporate just become too ignorance but They don't mind getting law suit. I will be calling corporate and having my lawyer preparing to have law suit against this place because corporate has to start paying attention to this staff who are nothings but ignorance arrogance and rudest people staff there. It's shows that when ur manager act this bad now u can see why their junior act like this. It's one big ugly family store and I will never go to this store again and if I go there I will make sure I have my video camera on. Never ever will shop there. this place doesn't even deserve 1 star at all because u can write withiu schooling any star. shame to corporate and employee there
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July 2022 by Stacey
Worst Duane Reade. Watch your service and how you treat people.
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January 2022 by Jenn N.
THAT PHARMACY WOW.......I do feel it is not the workers in the store, however mismanagement and understaffing. How dare a pharmacy during a time like this. Meds are NEVER ready even when you receive a text. This has happened countless times and I've seen others with heart conditions and diabetes have the same issues at this location. Then I get there and they can't even find the meds that were "ready" per their text. What is wrong with management?
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November 2021 by Prince P.
Pharmacy is a joke. They are rude and LAZY. The way they talk to some of the customers is completely unacceptable. There's one lady who has such a nasty attitude just by the look of her eyes and body language.
