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December 2019 by Louisa M.
Look, this is New York City. It's expensive. Everything from a hot dog to a packet of tissues will have a jacked up price. So I think it's unfair to complain about the high prices at Duane Reade. Every time I travel to New York City, it seems that I make a stop at one of the many locations to pick up something I forgot to pack. This time, it was lipstick, and while the options weren't exactly plentiful, I was able to get an acceptable item for under $10. The shelves don't offer many choices, but they always seem to have basically what you want, if not exactly what you want. DR is a good place to pick up bottled drinks and snacks too. Walgreens now owns the brand, so be aware that you CAN redeem your Walgreens rewards points here!
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December 2019 by S S.
Picked up medication (Metformin ER 500 mg) Medication was dispensed with spoonfuls of powder dust and broken pills, unable to actually take the pills as they were not in pill form at all. Clear quality control issue. A copay was paid and the patient is without medicine for diabetes condition. Incorrect dosage indicated on the bottle as well. Walgreens is liable for any health and/or medical consequences due this.
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May 2019 by Rai R.
Even though a really busy location, well laid out and employees will help you find what you want. Fast check-out and friendly employees.
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February 2019 by Bhumika Sharma
Nice stop over for everyday usage stuff
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November 2018 by David W.
Confused layout, always, in this disappointing store Took 10 minutes and three separate requests to find someone with key to obtain one tube of toothpaste. Credit card machine not reading at far left register and next door register not much better. Cashier guy with glasses #568 treated my aggravations at 7:59 am as a joke. No sense of urgency amongst most floor staff at a location supposedly geared towards rushing commuters. Try to buy a soda and pray you either make your bus or to work on time!
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July 2018 by Marlon E.
I came here last night to buy some essentials for my apartment, the body wash area is locked so I ask for costumer assistance. I can see that it's busy but I've been waiting for more than what I'm supposed to wait, and I know they can see me because I'm right in front of the camera and they keep on ringing the costumer assistance button to help me. But nobody came I was being ignored. It's not the first time I had a bad experience in any Duane Reade Store in Manhattan at least. They really need to fix there costumer service, I don't know why they keep hiring ghettos who are unprofessional. No wonder why people would love to shop online, to avoid all of this. Duane Reade gives me the reason not to shop in store anymore but online. Because the employees are not even going to approach you if you ask for there assistance and even if they help you, they have attitude. It's worse than shopping in a Bodega.