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March 2024 by Mice73 Aa
Always finding this store on your way is a great relief, you will not only find medicine, but also food, cosmetics, etc.
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November 2023 by nycninja86 chilling
Very professional and respectful ? employees. I was doing a DoorDash Shop and Pay delivery(11/05/2023 11pm), and the staff was so helpful and knowledgeable of the merchandise. I recommend ? for anyone to shop here at this store thank you so much.
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September 2023 by Gregory Harris
Josh, your overnight manager is a real rockstar. Thank you so much! My simple Apple pay refund could not be processed and he was ready to give me store credit because he said that was the only option.Winded up going to the Tsq location next to rise right after to see is this was a company wide problem. It wasn’t and the young lady knew exactly what to do but because of josh, my phone died so I had to come back yet again. All good because I don’t live too far. 5 stars for them.I came back a second time the same day with a charged phone and the lady from last night was right but wasn’t there. BUT WAIT, some kid did the refund and I doubt he’s a manager. It was fast. The last 2 folks knew the solution and josh from 57th street should be promoted to porter, and he DIDN'T want to find a solution like calling support or simply doing what I did and finding the answer in google. It all makes sense and was a major inconvenience ?.
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September 2023 by Julia Tran
very overpriced aber cashier (T.S.) was very unfriendly and treated us like a burden
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October 2022 by fatima begum
The managers Oddessa and Manny are disgustingly rude (especially Oddessa) to both their employees and customers. Ridiculous management, I feel sorry for the employees, they have to deal with them everyday. Her position needs to be rescinded
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July 2022 by Google user
Nice store, very helpful staff. I found it to be clean, pretty well-stocked (even during COVID and supply chain problems). I believe it was one of the managers who helped me in the cosmetics department, and she couldn't have been nicer. The same went for the cashier on staff that day, just so friendly and helpful.
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April 2022 by Emtiaz Uddin
Odessa or whatever the manager’s name is the worst person ever!!! She is extremely rude and horrible to her customers and employees. She deserved to get booted from the company!! I will not be coming here again!
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March 2022 by Free_Palestine
Rude and unprofessional staff. I went in for 4 items, was checking out, and the lady at the register just started asking me questions about my account (i work for walgreens). she pretty much assumed that i stole someone else’s account and was using their points. Even thought i didn’t want to use my points. Terrible location, go somewhere else
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February 2022 by PaliGirl613
Rude and unprofessional staff. I went in for 4 items, was checking out, and the lady at the register just started asking me questions about my account (i work for walgreens). she pretty much assumed that i stole someone else’s account and was using their points. Even thought i didn’t want to use my points. Terrible location, go somewhere else
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February 2022 by Judy N
Nice store, very helpful staff. I found it to be clean, pretty well-stocked (even during COVID and supply chain problems). I believe it was one of the managers who helped me in the cosmetics department, and she couldn't have been nicer. The same went for the cashier on staff that day, just so friendly and helpful.
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December 2021 by Samantha Mascetti
There's ALWAYS a police car sitting outside because of all the boosters who go there
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November 2021 by Gonzalo de Cesare
Had an appointment for COVID-19 vaccine, got to the store only to find out that Friday’s the pharmacy is not open (so why are there appointments given?)… the staff in the store totally uninterested, unfriendly, unprofessional and unhelpful told me to go to another store (where the vaccine was not available). They couldn’t care less. It’s a complete waste of my time, not to mention messing with my health! What a disgrace this Duane Reade and it’s staff
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May 2021 by Brian Boru
Don’t ever use this pharmacy. They are arrogant, rude, disorganized and insulting. I’ve been waiting for a SIMPLE prescription for over a month. They told me the doctors office hasn’t gotten back to them. LIE. The doctors office said they never called. They will purposely disconnect you on the phone. And put you on hold forever. They couldn’t run a lemonade stand let alone a pharmacy in one of the busiest areas of nyc. Management jwon’t even respond to complaints. Do yourself a favor and stay clear of this location unless you want to stress out about you medications. It’s one thing to be stressed by your medical condition and these idiots add an additional layer
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May 2021 by SERGIO MOTA
May ,15,202111:21AmFor all the fuss this location is totally unprofessional. Photo professional . That works behind the cash register at the photos at this time at this day told me that my items can be exchanged if it wasn't done correctly I specifically asked her if I could get a refund and she said many times over that i could the total price cost me $47. They have my cell phone number because it was in the computer system that's how they called me. The fact of the matter was that she lied to me and she should be reprimanded or fired because of that she seems to take it personal. She kept saying that my phone number seems not to be inside the system that it doesn't click inside the system. And I know that was a lie because they have it inside the computer the individual that was off today called me using that number8484-466-2821
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May 2021 by Bradley S
It would be nice to be able to speak with the pharmacy regarding a delivery. The promised to deliver yesterday, no delivery, and I've already tried calling 4 times today for over 15 minutes/call, and no answer. I'm disgusted with this store and am moving to CAPSULE.