-
March 2024 by John-David Noguera
Absolutely atrocious customer service. I've worked customer service and this was by far the worse experience I've ever had. Please go to CVS. It's worth the few extra blocks.
-
March 2024 by Sade Tavarez
Armed security and it’s not a weapon provided by the companyThree cashiers goofing aroundMessy storeTote boxes all aroundThe workers only work for a check they don’t give one damn about the storeThey belong in high schoolHorrible customer serviceCheck ya security and hire better people and tell them to wear a belt !!!!!!
-
February 2024 by Omari Prince
I was racially profiled 2 twice with in the same time frame of visting the store , after purchasing 2 tide oxi clean laundry detergent by a black women located in the picture . I will be cutting ties with this department store to look for better customer service it’s upsetting to see it’s your own people
-
February 2024 by Anda Szilagyi
They close early for no reason. Very disorganized
-
December 2023 by M. Falconi
If I could give a 0 I would. This pharmacy NEVER has medication ready on time. By the time they have filled the prescription you either already worse or better… terrible! They also open whenever they want! Disgusting!! I’ve been to so many other Duane Reades in the city and this one is trash!
-
November 2023 by Vivian Barros
DO NOT SEND PRESCRIPTIONS HERE. They take hours to process the prescriptions and lie that they were not sent by the healthcare provider.Other than that, decent pharmacy.
-
October 2023 by Melissa Vander Plaats
I got my annual flu and COVID booster today. The employee who administered my vaccines was questioning why I need to get the vaccines, which was wildly unprofessional. Not only am I a RN but I lost family to COVID. No one needs to defend their personal medical decisions to the person who is supposed to be providing that care.
-
October 2023 by Sini B.
This pharmacy is so disgusting, the attitudes and people that work there are terrible and should be embarrassed ! Try calling there to get a prescription, call in prescription, ask questions. They simply don't answer or when they do, after 45 min, multiple calls, they act like your bothersome. After multiple calls to the pharmacy one day and getting recordings to hold on, I attempted to talk to the store manager, same BS, these people obviously don't want to work and give N Yorkers a bad name. This has been my experience with this so called establishment over 3X. Why don't one of their executives give it a shot!
-
October 2023 by christina laguer
I always come here but today I noticed as I just left the store right nowthe security guard was by the entrance & had his stick waving it around. That made me feel very uncomfortable as a loyal customer there . It’s like he was trying to intimidate customers . Very unprofessional
-
October 2023 by George
What’s up with the clown with the billy club? This is a joke right? He is trying to intimidate people when they walk in. What a joke.
-
September 2023 by Belkys Defrancesco
This store have everything you want to your needed on the home: supplies for each occasion and all kind of food, snacks, frozen, drinks and candy. My special observation is only some stores got sales of the flyers.
-
July 2023 by Soraya Joseph
This is for the 7/4/23 closing staff - I arrived at 9:48pm. The gate was down and the woman was already closing all registers. THEY CLOSE AT 10. There were also 2 men there - one NOT in uniform and appeared to be a "friend" of the woman/supervisor. But I'm unsure if he was a security guard (doubt it but still...)The doors were locked. She kept saying "WE'RE CLOSED." I asked her what time do they close. She told me "10pm." I said, "All I need is Advil, I have a migraine and I promise I'll be in and out." She straight up told me NO and threw in "It's a holiday" (mind you, this location is not under holiday hours). She told me to go to the bodega to grab my medicine. I told her I don't trust the bodega/deli medicine (for those who don't know, sometimes the individual sale packets are counterfeit.) While standing outside Googling for any legitimate drug stores still open around me, they closed and were out of the store by 9:56pm. Still before their official closing time. Meaning they started closing procedures long before the time of store closing. Trust me, I'm not even one of those customers who like to hang back in stores late. I worked retail as a kid - it was a LOT. But to blatantly close hella early is ridiculous. I can even understand accepting "Card only" if you already counted out the register but this wasnt the case. On top of that, they were WILD disrespectful when I uttered "I guess it was that serious to catch those fireworks..." once they walked out. The male security guard / manager's bf (now I'm beginning to suspect he was never security because he was actually dressed hella casual with a snapback) started calling me all types of "b***ches" and told his girlfriend/manager to "Ignore that b**ch."And if you are wondering, no -- I did not hang back to bother with them. I was by the train to see if I needed to hop on one to a another DR/CVS/etc. Their store just so happens to be located by that particular train entrance.
-
June 2023 by Pride Queens
Shut this place down rude staff rude cashiers they all need to be change or shut down they disrespect customer yell at customers after wasting time have a long conversation on the job they need to be fired they are all not professional long lines cause cashiers don’t wanna work or be professional this place need to be shut down if they don’t fire all the staff for cashier I will have to make some serious calls cause this place need to be shut down.
-
May 2023 by Mary C.
#1 worst pharmacy in the world. Every single time (over the past 4 years) I've had a prescription sent to this forlorn location, it's closed for some unexpected reason or they don't have the necessary medications or they just don't know what they're doing. Many times they've given me the wrong thing. They're also slow and just fucking stupid.
-
March 2023 by Rye LlIM
This place is by worst experience, waiting on a prescription to be filled, was promised that I would get call when medication is ready, no call, it’s 6pm and they are about to close. I make my way over to have this Duane reade staff member Stephanie, states the following. “We are closed” please keep in mind, it’s not closing time just yet a few minutes left. But her goal was to close count the register. The pharmacist was really willing to help to give me the medication, but Stephanie had other plans. I literally begged to just pick up. Stephanie said under her breathe “this b!@ch and rolled her eyes”. I definitely gave her a peace of my mind. But she responds using vulgar language using F bombs and all. Walgreens do better. I definitely will be reaching to corporate.
