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November 2023 by susi Calt
I scheduled appointments at the CV’s for weeks and then was repeatedly turned away with a rude: “No COVID vaccines.” This Penn Plaza Duane Reade is hard to find due to construction. However, Nickinta patiently stayed on the phone to lead me to the pharmacy and helped me further to receive the Flu and Moderna shots administered by Fiona. I am pleased I found this Walgreens/Duane Reade; the staff cares about vaccine rollouts, equity, and the Bridge program. Thank you!
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September 2023 by Dennis Ng
Too bad the pharmacy at the store is closing in October. The technician and pharmacist were great with the COVID shot.
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June 2023 by Nicholas
I checked out this past Wednesday. The lady at the counter told me that there was a special promotion for non members that would give $25 off a purchase. I asked if this was signing up for a credit card and she said no. Throughout the process, I asked twice more if this was signing up for a credit card, if my information would leave the store, if this was only for becoming a member and not for a credit card. I was consistently reassured that this was not for a credit card.Lo and behold it was for a credit card and not only do I now have a useless credit card that I never consented to and that is messing up my credit, but they PUT THE $25 CREDIT AS A CHARGE ONTO THIS CARD. I will be reporting this to the better business bureau and to the Bureau of Consumer Protection as this is extraordinarily deceptive and evil.Tl;dr: Duane Reade persistently lied to me and you should not patronize their business
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April 2023 by c p
I recently turned 65 and have a new RX plan. The preferred pharmacy for this plan is Duane Reade/Walgreen's. The Pharmacists there are the best I've ever dealt with in my life. They helped me transfer my RX's from Rite-Aid to their pharmacy. The 2 Pharmacists there made it so easy for me; I gave them my information and that was it - they did it all. The staff is so professional, efficient and on top of that so friendly and helpful! You guys are the best! Thank you.
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February 2023 by Faby Enri
I went to send money through Western Union, the cashier stated she can not help me unless I have the app.
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December 2022 by Hank Chang
It's a low ceiling being in the station itself downstairs. A few deals but generally items are convenient and more expensive. Still, not too busy at 8a on a weekday. A lot of items are locked up behind plastic... guess shoplifting is an issue.
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December 2022 by NSKD
Returning item, some cashiers are helpful but some (not all) at registers need to communicate better when processing returns to let us know when stepping away from registers if they are getting help, if to swipe, wait, just basic communication with customers.Update :yet to visit this location and having a pleasant experience as the norm. Only way I could describe service would be "cold and borderline abrasive"..
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November 2022 by Hank C.
It's a low ceiling being in the station itself downstairs. A few deals but generally items are convenient and more expensive. Still, not too busy at 8a on a weekday. A lot of items are locked up behind plastic... guess shoplifting is an issue.
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September 2022 by Nicole SKD
Returning item, some cashiers are helpful but some (not all) at registers need to communicate better when processing returns to let us know when stepping away from registers if they are getting help, if to swipe, wait, just basic communication with customers.Update :yet to visit this location and having a pleasant experience as the norm. Only way I could describe service would be "cold and borderline abrasive"..
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August 2022 by Neonne Ameer
I would leave no stars if this allowed me. One of cashiers who makes announcements is rude. Don’t wave a customer over to pay if you’re not ready and then point your finger up at them to tell them to wait. Also don’t go back and forth and keep going when I state I have to go and you’re giving me an attitude because I stated you shouldn’t have called me over when you were not ready because in this instance you’re the karen. This is my last straw with duane reade.
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August 2022 by Rahaf Jaber
I walked all the way from my hotel, spent about 15 mins looking for this place as it says on google “open 24 hrs”, but guess what, IT’S CLOSED!
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May 2022 by Emma M.
I found what I needed with no problems. Everyone I spoke to was super helpful and they have pretty good options. It's convenient to have it right across from the New Jersey Transit because I'm there twice a week and you never know what might come up.
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May 2022 by Nikki SKD
Returning item, some cashiers are helpful but some (not all) at registers need to communicate better when processing returns to let us know when stepping away from registers if they are getting help, if to swipe, wait, just basic communication with customers.
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January 2022 by Basanty B.
Very rude customers service. The cashier didn't even say hi or even greet me . She didn't speak at all and had a rude attitude the whole entire time. If you don't like your job why are you working ? She didn't even ask if I needed a bag before my purchase. Then when I ask for bags it was after my I paid . That so unprofessional and it frustrating it one simple to ask and you can't do that . I feel bad for cursing a little but it frustrating she didn't even offer a bag . Please talk to your employees about customers skills cuz clearly she is lacking it . It may seem like a small thing but another customers in place would feel the same way . I don't have problem paying the extra five cents but it would be better to ask before my purchase. She also slide my purchase and receipts very rudely.
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September 2021 by Lauren B.
Getting a Covid Vaccine?Don't go here. Cost-effective for the company, not so safe for customers. The pharmacist applied the vaccine. There was no prior testing of blood pressure, oxygen levels, temperature. Waiting for allergic reactions? No matter. Another person arrived for shot and waiting 15 minutes, no social distancing. So my friend got out. We're watching ourselves, for immediate signs now as he's higher risk. Please be careful. Please be safe.