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February 2024 by Novella N.
Nice to have a Dunkin walking distance of the office. Although it is a small location and the line can be long, definitely worth ordering off the app so you can easily enter the place and pick up. I know a lot of people mention they can order the same thing every time and it will always taste different, but I've never had happen at this one.
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February 2024 by Kristen (Gypsy Monkey)
Small but I like that they still have tables & chairs. Also a nice window seat option . Friendly staff too ;)
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September 2023 by Wendy Rivas
I made a mobile order and went on my way to pick it up. From the outside it looked packed and people were ordering and waiting. I had ordered the new iced pumpkin latte. First time trying this drink and it was hot in the city so it was needed. When I walked in people were getting their food, their drinks on time. I didn’t even have to wait that long and my drink came out. The drink itself was pretty good & they made it just the way I asked because I don’t like it sweet. When in the city by this DD, I’ll definitely stop by again.Dietary restrictions: They have a variety of non dairy milk options so that’s a good thing for those that can’t have reg milk.Parking: Definitely NO parking available. If you stop by in the front you must run in and get your stuff cause these NYC traffic people are running around giving out tickets.
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August 2023 by Alex Polanco
Place is extremely dirty. Servers are SLOOOOWWWW.
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June 2023 by Corisha Brown
This is Dunkin donut the workers are racist. I am African-American and I bought coffee from this store and the lady cashier washed her hands after I gave her the money. I will never spend another dime in this Dunkin’ Donuts. I will never buy another cup of Dunkin’ Donuts coffee.
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June 2023 by Thomas V
We were in a hurry and appreciated the low prices here. But the quality was just OK so we won't hurry back.
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May 2023 by C M
Drinks are fine but the food is always stale and/or cold. They are often out of stock but say nothing and don't update the appThe people are 'nice' and willing to fix mistakes, but they are Constantly making mistakes. Forgetting orders, wrong food, substitution without asking, and it's something you hear almost every day.Love Dunkin as a chain, but this is unfortunately one of the worst Dunkin's out there.
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April 2023 by Rebecca Weel
I am so glad they are open again!!! Quick and kind service!
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March 2023 by Rebecca W.
So glad they are open again!!! Quick and kind service - they saved me and my kids today with fresh donuts and lots of coffee!
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March 2023 by Neha G.
New Dunkin location just opened up on 54th & Lex. This is a smaller location so there is no seating or restroom. Service is fast & the location is clean. They were pretty well stocked mid morning too!
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February 2023 by Mimi
By far the worst coffee in the neighborhood. Service is terrible and the espresso machine is always out of order or “being cleaned” right around 12-2pm (during most folks lunch breaks).
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February 2023 by Obeyjoseph15
The customer service is slow and it’s only one working on shift
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January 2023 by Kardashev III
Don’t ever order from this place. They are the worst. Almost every item was a substitute and very badly packaged. They stuffed all items (donuts, hash browns, breakfast sandwich) into paper bags. Everything was soggy and disgusting. Stay away!
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December 2022 by Joseph Catalano
The hazelnut Coffee was fresh & the bagel was also fresh and I will be back again
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October 2022 by Collette Wilson
Worst customer service experience, I have the app so I tried to use the offer for a free sandwich when you buy a medium or large drink she said she scanned my phone and it comes off later but it didn't and when I asked that's when the 4 people working yet no one spoke English???
