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April 2024 by Grace Naurath
Very fast love Dunkin as always
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April 2024 by Josh Williams
We came here for breakfast one morning and got a Bacon, egg and cheese bagel and a sausage egg and cheese on a croissant.2 x coffees and 2 x breakfast items came to just over $20, which considering we’re in New York, isn’t too bad.Staff were somewhat helpful, I had to reiterate the order quite a few times, but they did get it right and the end product was okay.
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March 2024 by D miller
quick service coffee fresh
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January 2024 by R N
It shouldn't be too difficult to give decent customer service and to handle food and beverages, but here I am. When I first came to this location, I ordered my coffee with whipped cream in the mornings. It wasn't long after that I started having diarrhea and after the second time, I spoke to the manager. I told him that I noticed that there were quite a few milks and milk toppings left unrefridgerated on the countertops and he said that they are all "freshly opened" for the morning rush. I've worked in a Café for a few years before and I know that for the morning rushes, not all the milks or milk toppings like whip cream are used, so they do not all have to be outside the refrigerator, where they spoil.Nothing really changed even though he said he could make another one. I just knew he was going to use another whipped cream left on the counter for who knows how long, so I declined. Now, this was my cue to not return. I started to get my coffee black and I would just add my own cream from my job. But little did I know, a nasty female worker, short with red and black hair, would be exceptionally rude to me, as if she knew that no one at her job would tell her anything about not being rude to the customers. She was just way too bold in all the wrong ways, as if to say, "Leave and don't come back! We aren't going to change our ways, and we don't need someone telling us to change, even if it's for the better! We don't care if you get sick or die! You're not welcome here!" This is not what she said word for word, but she was yelling so fast and loudly that most people wouldn't have been able to catch everything she said. However, I got her message loud and clear.I'm not going back there anymore, but I wasn't going to leave without using my freedom of speech to let the community know my experience with a Google review. But feel free to determine their customer service for yourselves. Only be warned, if you call them out for something they're actually doing wrong, you might have to go elsewhere because they don't really take constructive criticism well, like children.
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December 2023 by Zach Benedicto
Nice small spot to get your coffee and donuts to satisfy your craving. Walking distance from our hotel (Riu time square) and Time Square. However, you have to pay extra for whipped cream!
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December 2023 by Michael Fillit
I order a dozen donuts once in a while. My order is usually correct, I think once it was off by a donut or two. It's donuts, but they are good for dessert (chocolate or creme filled), breakfast (traditional) or a snack (blueberry).
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December 2023 by Eros Moscato
Food and atmosphere is great!! I mean, it’s Dunkin’ Donut right?! But service was a bit
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October 2023 by diana l.
Great spot in Times Square area for fresh tasting Green tea! Not watered down or foamy, that i have purchased from other dunkin spots in same area! Staff members are polite and also make great bacon egg and cheese wraps. Fresh food and freshly made beverages for you.
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September 2023 by Marcy Webb
They didn’t include the apple juice in the delivery order. Otherwise the order was fine.
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July 2023 by Cultural Politics 2.0
There are a couple of workers here who don't know how to make an iced latte. The other day when I reached the register I was asked "what do you want?" I had to correct him and tell him that it is "what would you like" or "how may I help you".Update: Whoever leads the morning crew is the Michael Jordan of management. Well done.
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June 2023 by Raphael Rivas
Is my go to place for ice coffee.
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June 2023 by Candida Garcia
Abigail was super helpful at Dunkin.
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May 2023 by Martha Santiago llanot
Ordered a decaf caramel latte and was given a regular iced coffee I am not able to tolerate regular coffee. That’s why I ordered a decaf coffee. Unfortunately, my daughter had gone to buy it for me and was not able to return it back. Workers should be able to take an order and complete it correctly.
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May 2023 by Aniek
Tasty donuts and drinks. Coffee was very hot. There was no possibility to eat in; takeout only. The staff was friendly.Vegetarian options: Donuts and drinks
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February 2023 by Jae Park
This is not actual sandwich.
