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March 2024 by Director Nelli
Everything service, and quality wise was fantastic, however I’m compelled to give this Dunkin’ a 1 star review after noticing they only have plastic straws! Not even a paper straw as an option for those who opt into saving the turtles. Shame.
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December 2023 by Art. Reyes
It's a good
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December 2023 by Jessica Friedman
I don’t understand how I place my order 20 mins early and I get here and my food still isn’t ready. The best part is all the staff is hanging around on their phone. There’s one person making drinks and one making food and it’s like if you need help then ask. There wasn’t many people in here when I got here maybe only 3
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November 2023 by Nur Hossain Mawola
Location is very goodKid-friendliness: Very much easier to go with baby
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June 2023 by Pofina V
Every time I order my coffee with lots of cream there seems to be such a sarcastic discussion about it. The heavy woman behind the counter talks about you while looking right in your face. As a result they lost a regular customer and will loose more. I suggest learning professionalism and make the orders with no personal opinion as people are paying to get what they requested.
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June 2023 by Thomas V
We were on a long walk in the Village just exploring. We got tired so we stopped here to be revivied. Inexpensive coffee drinks.
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June 2023 by Lady Ace
I came here with a coworker for breakfast. The location is a bit smaller than the one near our office. There is no seating available and they have a different counter for orders and pickups. There was a line for pickups but nothing for orders. The cashier was available relatively quickly and was friendly.I ordered some donuts and hash browns. I used to love DD's hash browns but lately they rush to cook it and they are all mushy and burned while being cold in the middle. How is that even possible?The staff is very friendly in the location and they move quickly. I just wish that DD improved their quality of food.
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June 2023 by Andie B.
I came here with a coworker for breakfast. The location is a bit smaller than the one near our office. There is no seating available and they have a different counter for orders and pickups. There was a line for pickups but nothing for orders. The cashier was available relatively quickly and was friendly. I ordered some donuts and hash browns. I used to love DD's hash browns but lately they rush to cook it and they are all mushy and burned while being cold in the middle. How is that even possible? The staff is very friendly in the location and they move quickly. I just wish that DD improved their quality of food.
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March 2023 by Yu Sang
I ordered a matcha latte and a donut and they somehow gave me an iced coffee with no donut lol. The dude laughed about it and didn't apologize, which irked me more, but they corrected my order quickly. If you visit, just check what they give you before leaving, even on slow times. They may also substitute food without asking, so just be aware.
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February 2023 by Hannah Yoo (Yoohoona)
I ordered a matcha latte and a donut and they somehow gave me an iced coffee with no donut lol. The dude laughed about it and didn't apologize, which irked me more, but they corrected my order quickly. If you visit, just check what they give you before leaving, even on slow times. They may also substitute food without asking, so just be aware.
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January 2023 by Luciano Guerrero
They forgot to put some ingredients in my sandwich.
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November 2022 by Christian Perez
Guy behind the counter got upset because I could understand his accent when he asked me what type of bagel I want.
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May 2022 by Keys R.
This location can be hit or miss. The staff is pleasant overall. Do NOT leave without checking and tasting all your items. Most of the time I'm able to spot the issue before I leave the store and the staff is usually happy to correct the order. One time in particular lead to me now checking my items thoroughly. I ordered a hot macchiotto for pickup, usually caramel swirl & oatmilk. I always modify my orders so I know when something is missing. I hadn't realized until I got to work that my drink was not sweetened with caramel swirl (or at all) and actually had a toasted coconut flavor. Outside of me being slightly allergic to coconut, I truly despise the taste of it. Into the trash that went lol. Lesson learned!!
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January 2022 by Jasmin E
They were very friendly and courteous but my snackin bacon was only 6 pieces! I've tried this menu item in a few different Dunkin' locations throughout Manhattan and ALWAYS get more than half the bag and about 8- 10 pieces.If it is too expensive to offer it then do not have it in your menu. Don't just take customers' money and give them less!
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December 2021 by jo21977
We went into this Dunkin to grab a coffee but was unsure on the menu as we wouldn’t usually shop there. Staff instead of helping with the menu sniggered and whispered to each other about us! Racism works both ways! Sort out your attitude as it stinks! Disgusting behaviour, the girls should be ashamed of themselves!
