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February 2024 by Joseph Brown
I’m very confused by this location. I placed an order on the app the night before for pick up in the morning. But when I arrived, I was treated as though I wasn’t in my right mind as the workers tried to tell me how I messed up in multiple ways. Even after looking at my order on the app, which showed the time and location for pick up (granted I was early, but I would have waited), they still tried to tell me how I was wrong. The best part was being told I didn’t hit the right button to submit the order, and yet somehow I was able to utilize the cancel order function. I’m just hoping I hit it before being charged. I definitely don’t need this kind of nonsense before the start of the day. If they are not interested in customer service or selling their product, then why do it? The thing that is truly confusing, I went around the block to another Dunkin and ordered what I needed for my meeting and they were happy to help.
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February 2024 by Mei Lin Briyana
It seems like every time I got here they are always rushing which causes them to mess up orders. The amount of times I have ordered in person or even online they somehow seem to mess up my order every single time. I’ve never had a correct order without me having to say anything. Just today I was in a rush for work and they messed up my order and I got charged for something they didn’t even add. It’s getting ridiculous
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February 2024 by Ally Moy
This store is an absolute disgusting dump. Didn't order because I don't trust food made in there at all.
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January 2024 by Danae Bachenheimer
Very bad costumer
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October 2023 by Michelle O.
10/13/23: Stopped in for quick wake up wrap and hash browns. I must say I do like their hasbrowns but thats probably where the liking stops. It can be a little chaotic and I think instead of calling out the food items they should call out the order number instead. I've seen people receive the bags only to look inside and realize it's not their order. Now the food has been touched by others.. no bueno. As this is my go to spot in the when in the office this day I was not pleased. Lady inside with her dog amongst folks meals and the sign clearly states only service animals allowed. I'm pretty sure that dog was not. She has it cradled in her arms while walking around amongst peoples food..not very sanitary and no one said anything. Dunkin Donuts, please do better!
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March 2023 by ADI
I ordered through the app as it said closes soon (8pm) but it seems that store was already closed at 7:25 and I got charged for my order. :/
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February 2023 by Damon Briggs
Very nice staff. The employees were friendly and quick with preparing my order. I'll visit more often.
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January 2023 by Vera Dimi
So I’m not sure of what’s going on with this Dunkin location, one day they are closed the next day they are opened with different staff I walked in this morning no one was wearing gloves using their bare hands on everything!So I just walked out!!
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January 2023 by m. s.
The dunking donut chain here work fast and the servers are friendly. The place is clean and spacious. That's all I ask for when I go to a place to get coffee or breakfast in NYC. A clean location with friendly and fast service.
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August 2022 by Christina Spinelli
This has happened TWICE now so I HAD to post this review. This store sells stale items. A few months ago I purchased a bagel from here and it turned out to be a bagel you would get from the coffee stands on the street, it CLEARLY wasn't a Dunkin bagel...another time I purchased 10 munchkins and when I opened th bag at work there were 7 not 10...then today I purchased a blueberry muffin and when I got to my desk and began eating it, it was dry and hard, like it had been there at least 2 days. I recommend everyone CHECK their purchase before leaving the store and request fresh items before paying
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March 2022 by Stephen S.
Great service First order and it was delivered quickly and hot Happy to have it so close.
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March 2022 by Stan G.
I am not sure you can find, even if you look hard, a more unpleasant and disrespectful staff than at the Dunkin at 34th and Park. Rude beyond belief.
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February 2022 by man s.
The dunking donut chain here work fast and the servers are friendly. The place is clean and spacious. That's all I ask for when I go to a place to get coffee or breakfast in NYC. A clean location with friendly and fast service.
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February 2022 by Barbara Dimi
So I’m not sure of what’s going on with this Dunkin location, one day they are closed the next day they are opened with different staff I walked in this morning no one was wearing gloves using their bare hands on everything!So I just walked out!!
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January 2022 by Ethan Reich
Only 2 workers on a busy weekday morning. Waited for over 30 minutes after ordering a simple coffee and never got it. A million other people standing there waiting. I walked out. Miserable experience. Never again.