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January 2024 by Clay Manley
Service so bad I turned down multiple FREE months. This company has cost me thousands due to their gross negligence, mistakes, inaccuracies, unexpected (and at times, unexplained) charges, unnecessary delays, empty promises, unanswered questions, unresponsive emails, and more. Don't make the mistake I did - avoid Empire at all costs.P.S. I highly encourage you to read the reviews on TrustPilot and the Better Business Bureau before considering Empire.
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January 2024 by Brittanirose Blair
Messed up my taxes
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December 2023 by Samantha Bass
AMANDALYN HAS BEEN SUCH A SAVIOR! We had a terrible first accountant and we were referred to her, she has helped us so much with refiling in the correct state and getting our paperwork in order.
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September 2023 by Harley Lowe
Spoke with Amandalyn, she was very kind and answered all of my question. Extremely helpful!
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August 2023 by JEan Jean
This was a profoundly unsatisfactory experience with Empire Tax Professionals, a company that claims to be customer-oriented and a top tax service provider. Despite their marketing promises, my encounter with this firm was riddled with incompetence, delays, and an utter lack of professionalism. I strongly caution potential clients against entrusting their taxes to these individuals, as my personal encounter left me with exorbitant costs, unnecessary stress, and a significant loss of trust.To begin with, Empire Tax Professionals failed to deliver on the fundamental aspect of their service: timely tax filing. Despite submitting all required documents and paying their fee of $5000 upfront, my taxes were not submitted within the mandated deadline. This negligence resulted in penalties and fines that I, as a client, should not have had to endure. This level of irresponsibility is inexcusable for a company that boasts about their expertise and customer-centric approach.Moreover, the incompetence displayed by Empire Tax Professionals during the filing process was both disheartening and alarming. I entrusted them to diligently file my taxes, expecting a thorough and accurate assessment. Unfortunately, what I received fell far short of expectations. Their lack of attention to detail resulted in numerous errors on my tax return, which further compounded the complexity of resolving these issues and incurred additional costs. It is unfathomable that a company purporting to be a top tax service provider would demonstrate such an alarming lack of expertise and care.What distressed me the most about my experience with Empire Tax Professionals was the subsequent hassle and headache caused by their incompetence. As a client, I expected a seamless and stress-free tax filing process, but instead, I found myself immersed in a disorganized mess. I had to spend significant time and effort rectifying their mistakes, engaging in lengthy correspondence and discussions to ensure my taxes were corrected properly. This not only wasted valuable resources but also left me deeply frustrated and disillusioned.Given the magnitude of my disappointment with Empire Tax Professionals, I strongly advise others against using their services. Their failure to meet basic expectations, coupled with the financial losses and unnecessary stress I endured, is evidence of their incompetence and lack of commitment to their clients. It is regrettable that a company claiming to prioritize customer satisfaction falls so short of its promises.In conclusion, Empire Tax Professionals' self-proclaimed position as a top customer-oriented tax service is far from accurate. My personal experience with this firm was characterized by delayed tax filings, sloppy work, and the subsequent burden of rectifying their mistakes. Considering the significant financial loss and immense frustration I faced, I cannot recommend Empire Tax Professionals to anyone seeking a reliable and trustworthy tax service provider.
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August 2023 by Dan Dzin
Been with them for 3/4 years. Rachel is very knowledgeable of her work. Evenmore, she has a team that supports their great work - Jeremy and Amandalyn. They are straight shooters and no phoney baloney. They listen to their clients which is key. And after speaking to them you feel settled. And a nice shout out to Kate, a very pleasant Georgian.
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August 2023 by Jannie Guzman
I really liked talking to Amandalyn. She advised me very well during our conversation regarding a new Business. I would definitely recommend this firm.
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July 2023 by Victor Montalvo
These people are outstanding!!! Seriously, I’ve followed them for a while and loved what I saw. Since I’ve been a client, Rachel’s team, and specifically Amandalyn have gone above and beyond in their service, professionalism and humanity! ? I never feel like a number. They are fun to talk to and super efficient as a business. I just wanted to brag on them a bit! If you need expert financial management, bookkeeping and tax strategies and service, Empire is tier 1! Absolutely golden!
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July 2023 by James Harris
Competent, Kind, and professional!I own a startup and as such, the services I currently offer is not mature for the service offered by Empire Tax, however I had such an engaging discussion with Amandalyn and see the value in the services that Empire Tax offers, that this time next year I suspect that I will be a full-service client!
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June 2023 by Fraser Price
I can't say enough good things about Empire Tax Professionals! I've been a client for a while now, and I'm extremely satisfied with the services I've received. Rachel has been a godsend. She's so knowledgeable, super helpful, timely, and incredibly patient with me. And recently, I had the pleasure of working with Jeremy, who was also exceptional. I'm so grateful to have found Empire Tax Professionals.
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June 2023 by Franklin Ross
Working with Rachel and her team has been an absolute game-changer for me. Their CFO services are truly outstanding - I’ve never encountered such expertise and attention to detail. I genuinely feel like they have my best interest at heart. I highly recommend Empire Tax.
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June 2023 by Junior Gardner
Empire Tax Professionals has been my go-to for all of my accounting needs. Rachel and her team are incredibly knowledgeable, responsive, and trustworthy. They handle everything with the utmost care and attention to detail. I can always count on them when I need to.
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June 2023 by Edwin Mitchell
Empire Tax Professionals is simply amazing! They always go above and beyond to deliver excellent results. They handle all of my paperwork so I don't have to worry about it.
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June 2023 by Declan Hopkins
I have to give a huge shout-out to Empire Tax. They have been a tremendous help to me in managing my finances. Whenever I have questions or need guidance, they are always there to assist me. I truly appreciate their expertise and highly recommend their services.
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June 2023 by Roman Campbell
The team is incredible. They helped me minimize my tax liability and take advantage of every possible deduction and credit. They're always up-to-date on the latest tax laws and regulations, which gives me peace of mind knowing that I'm in compliance and not missing out on any opportunities to save money.