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January 2024 by Kat Ashely
We reserved online got to the airport and picked up our vehicle with no issues. At the time of drop off it was smooth as well, definitely recommend
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January 2024 by Sean Perry
We suddenly needed a car and they were able to get one ready for us quickly without any hassle and every step was easy. The woman who helped us was kind and friendly and wished us well on our trip. The car was in pretty great condition and pretty clean, too. It was a generally pleasant car rental experience.
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December 2023 by ChiYoung Oh
friendly and fastI like it very much
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November 2023 by Merelys Rosario
Great hospitality
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October 2023 by Tennielle P.
My experience with the enterprise car rental location on 3rd Ave near Fordham road in the bronx was a horrible experience....the vehicle I was given reeked of cigarettes and the seats were stained up. I tried to get a replacement vehicle to no avail. Plus, the vehicle had scratches on the rear passenger door , looked like a kid was drawing on the door... customer service was very rude to the point where I was just done with it all together. I was completely dissatisfied. here are some pictures to show.
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October 2023 by Thomas Proudhon
Good car rental. The cheapest in the UES district. Clean and well maintained carPleasant service
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October 2023 by Andrew Liang
Cannot say enough positive things about this branch. All team members and management are exceptionally friendly. Most importantly - they’re efficient, even on the weekends, and always have your car. Wish all rentals were like this. These guys are golden!
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September 2023 by Oona A. Yasukevich
Spent over 30 mins here - agent kept giving out everyone else a car (even to people that showed up after us). Also all they here are mini vans. A
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August 2023 by LP Tentindo
I had rented a car for a day trip. It was a flawless and quick experience from pick up to return. It had to be the easiest rental that I have ever had.
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August 2023 by Lindy Denissen
Every single office around the Manhattan area seems to be closed during Saturday and Sunday. A few exceptions, like one is open Sunday from 4pm-8pm. One is open on Saturday at noon, so I can get a car for one day, but can't return it at noon the NEXT DAY! So I'd have to pay for an extra day to return it somewhere at 4pm a day later. Jeez, what kind of rental car company is closed on weekends - EVERYWHERE?
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June 2023 by Anne Felicitas
Such a convenient, hassle-free, stress-free experience. Renting a car from Enterprise UES was such an easy process, from booking, to pickup, to drop off. Booking online was super easy. Picking up probably only took 5 minutes. We literally showed up, signed the doc and added insurance, paid, then left. There was no wait at all. We got there, and the car was already in the driveway ready for us. Drop off took just as quickly. We dropped of the car, confirmed where to get our receipt for the purchase, and that was it!I also liked that in dealing with Enterprise, I never felt like any of the staff was trying to upsell or trick me. They were all very friendly, transparent, fair, and helpful. The quality of the car we rented was great, too. It really felt like a luxurious experience.Overall, renting with Enterprise has been such a smooth, easy process. Would definitely rent here again!
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June 2023 by M L Dana
We were told that that the EZ pass in the car meant that we wouldn't get charged any tolls or fees. I asked twice to make sure, since we were going on a long drive and I would plan our trip accordingly. They confirmed there would be no additional charges and yet I still received a $30 charge a week later. Would not recommend this location. I already escalated this to Enterprise customer service and they said there's nothing they can do. Extremely disappointed.
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June 2023 by Daniel
Note to future renters in NY: if you attempt to pay with a debit card you will need 2 utility statements on hand and pay a $300 fee on top of the rental price.
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June 2023 by Wenonah Echelard
The enterprise staff were helpful and super lovely but the parking garage staff are horrid grumps!!
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June 2023 by Anne F.
Such a convenient, hassle-free, stress-free experience. Renting a car from Enterprise UES was such an easy process, from booking, to pickup, to drop off. Booking online was super easy. Picking up probably only took 5 minutes. We literally showed up, signed the doc and added insurance, paid, then left. There was no wait at all. We got there, and the car was already in the driveway ready for us. Drop off took just as quickly. We dropped of the car, confirmed where to get our receipt for the purchase, and that was it!I also liked that in dealing with Enterprise, I never felt like any of the staff was trying to upsell or trick me. They were all very friendly, transparent, fair, and helpful. The quality of the car we rented was great, too. It really felt like a luxurious experience. Overall, renting with Enterprise has been such a smooth, easy process. Would definitely rent here again!
