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December 2023 by Alenka D.
Guys were super helpful, so far no issues. Car was clean and well kept. Wish they would have longer hours but otherwise definitely recommend it. Thanks
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November 2023 by Gabriel Oquendo
Great staff specially Kevin very nice and friendly place, clean I recommend Harlem 126 st
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November 2023 by sekou simpara
Christal Aquino.Can’t imagine this girl charged a brother 200$ just for changing my dropped off location while I did the same thing before I was charged 100$.I hope u will get something from it from enterprise ?
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November 2023 by Dmitriy L
Excellent employee service, inexpensive, convenient, fast, only nice things to say!
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September 2023 by Janill Mateo
HORRIBLE EXPERIENCE!!!!! DISGUSTING EXPERIENCE !!!! DO NOT !!!!! DO NOT COME TO THIS LOCATION The fact that I made a reservation with time then get there to pick up the rental just to be told that they do not accept my credit card was absolutely absurd. The staff was very friendly but, pretty much dismissed me. Didn't even provide options I then call and go to the Bronx location and they provided so many more options and helped me get the rental. I will not be coming back to this location anymore.
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September 2023 by SHIRLI NUNEZ
Excellent customer service.The manager Mrs. Aneisha Williams is very professional and kind. It was a pleasure.
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May 2023 by Deborah Bryant
I would not recommend… rental was thru my car insurance was told by Kendall it was until the 28th but my adjuster said it was to the 30th called to talk to I think her name was Anniss something like that @ 2:26 she said she was going to call me back never did been trying to call back since then so I called corporate.. they see an insurance claim and think they can get slick today is 4/27 and the car is “supposed “ to be back tmm
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May 2023 by Andrea Mclaughlin
Love this place the only downfall is it closes early on Saturday and it's not open on Sundays otherwise it's a 5 Star with communication and making you feel comfortable and this location makes you feel like a valued customer great customer service I have not had a problem with renting from this location
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April 2023 by Grace Alicea
They are too strict they wouldnt except my debit card because it wasn't chase or citi bank or 1 of the big banks.
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March 2023 by Tiffany Fogle
Ryann & AJ have been the absolute bestest & and yes, I meant bestest ? Since our car accident on December 19th, 2022, they have been our go-to for vehicles as we prepare to buy another vehicle because ours was totalled. Thanks Enterprise ?
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January 2023 by Jacquelyne Coleman
The employees were nice but the car was disgraceful. Smelled of smoke, seats dirty, ashes on dash. Horrible. I just returned a car to Avis, I wish I would have kept it. So much better.
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January 2023 by Empress Da'Fam
Every call or visit management and staff provide exceptional service except an encounter with the area manager Jess she is trash, rude and incompetent, she made errors on my rental agreement that I dealt with later with the service representatives upon exchange with another vehicle. I was in a no fault and staff were empathetic, Ryan shared recommendations to complete the transition with ease. Thank you!
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January 2023 by Ladyj archery49
The employees were nice but the car was disgraceful. Smelled of smoke, seats dirty, ashes on dash. Horrible. I just returned a car to Avis, I wish I would have kept it. So much better.
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December 2022 by Jason Sargeant
Everything was okay. You just need to take pictures or video record what the Car looks like before you rent it.
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September 2022 by Amit
They were super friendly and professional. I was supposed to take the car one day before but forgot my driver's license. They immediately offered to come tomorrow and save the car for me without any additional payments.Thank you for the great car and service
