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November 2023 by Ebrahim Safadi
Price was good and employee was respectful. However, they cancelled my reservation (held with full credit card info) without notification when I was late in traffic and untruthfully claimed they left me a message. And they said there are no cars left after canceling the reservation. The harm they caused by ruining the entire family plan will never bring me back to this company. Paying more elsewhere was much better.
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July 2023 by Frank Garcia White
Awesome service! From Kenneth, Adrian, Dee and Juan !! They get right all the time. Highly recommend .
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November 2022 by Alejandro Louro
Car absolutely reeked of cigarettes when picked up. Bad experience, very untrustworthy in my opinion.
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July 2022 by Greg Welsh
40th street location is open. Friendly service. Free upgrade. Waited 30 minutes for the car but got 15% off for the wait. Would have rather not waited. There was only a 1/4 tank. Regardless, would use them again.
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July 2022 by Bryce Adelstein Lelbach
I was very disappointed with my service. We rented a luxury sedan. When we showed up, we were told no luxury sedan was available. We were not called, texted, or emailed about this. In fact, no sedans at all were available. We were instead offered two giant (non-luxury) SUVs, neither of which we could drive. We were told we would have to Uber to another location 30 minutes away to get a basic Honda Accord. When we got there, the Honda Accord didn't have Android Auto or Apple CarPlay, making it difficult to navigate.
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May 2022 by Denis Weinfurtner
Location has been closed for over a year and they don't even bother to cover up/take down the sign. Even when calling them, their answer was "we haven't gotten to it yet OR we will open it again soon...". Unprofessional and totally lazy.
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September 2021 by Grinn Prominnin
They are a go to place if you need to get away anytime. They are courteous and attentive, and will go above and beyond to meet your needs. Their cars are ready to go and they have any type you want for an affordable price. Ride in style for enterprise rent a car got it all
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August 2021 by Seth Wolff
Professional, helpful, friendly, convenient. Important: After hours drop is allowed at this location.
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June 2021 by Sadri B.
At the last minute I needed to rent a mini van and enterprise rent a car did me a solid and rate was reasonable for a day rental . The gal at the front desk was nice and explained the whole process so a community College dropout like myself knew exactly the total cost, etc.. The mini van was new and only had about 5,000 miles and most important was the cargo room which allowed all the junk I had to transport fit with room to spare .Not to many car rental joints in midtown Manhattan and finding enterprise less then 10 blocks from my pad was greatly appreciated.
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December 2020 by MICHELLE N
Thank you so much to whomever post a review that this location is not actually open. I finally got a rep who said they are not open! She said that making a reservation is impossible, but I was able to make one on Expedia and on the Enterprise site directly and would have been screwed showing up to a closed location!!!!!!!! Enterprise is awful. They didn't even care and have no intentions on changing this!
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October 2020 by Kiye'bwa Pape'chale
They are a go to place if you need to get away anytime. They are courteous and attentive, and will go above and beyond to meet your needs. Their cars are ready to go and they have any type you want for an affordable price. Ride in style for enterprise rent a car got it all
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August 2020 by Rachel Cochran
THIS LOCATION IS CLOSED!You can still book a car online for this location. Their phone lines say all representatives are busy and put you on hold to wait. However, when you get to the location the parking lot person will tell you the location has been closed for months. Not sure if it’s going to reopen, but I’d call Enterprise and confirm with a real person before coming here. Enterprise has been fine otherwise.
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August 2020 by William Smith
Leased a car through this dealership with an active recall, and they completely ghosted me when I reached out for help and solutions to stay safe on the road while the issue is resolved, despite my reaching out multiple times.
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March 2020 by Lighten Inc
Rented a dozen cars from this location. Always fast and great service, 5 stars!
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September 2019 by Rich H.
My experience with Enterprise Rent-A-Car at 315 E. 40th St., New York, NY was outstanding. When picking up the car, the Enterprise staff person was extremely personable, efficient, and helpful. She provided me with a very nice upgraded car which was relatively new, in good shape, and clean. It operated well throughout the time I had it. Drop off during after hours was easy at the garage and the car was checked in properly (without further effort on my part) when the Enterprise office opened the next morning.
