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January 2024 by Z Tay
This club constantly has the most watered-down products in the showers, hard to show without videos but these bottles when shaken have the consistency of water (not a thick gel like the normal Kiehl’s products should be).
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January 2024 by SEUNGHWAN LEE
Best location!Sunday, I felt like in equipment sixflags.Maintainers works hard really appreciate it!Huge floor, clean, everything is great!!
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January 2024 by Backpack Adventures
The staff here is super friendly and this location is doing coat check ins which I love. I do enjoy the pool here! The selection of items at the cafe are not the best. The placement of the towels in the locker room is highly inconvenient. The whole locker room Set up is awkward.
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December 2023 by Svenja Ossmann
Extremely bad customer service, can not recommend
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December 2023 by Jonathan Williams
I have been training with Chris for over a year now. When I say he’s the best trainer I’ve had he makes coming to this club so worth. Too bad I had to move but i highly recommend it’s clean the staff were amazing.
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December 2023 by Chris Michael
Possibly the worst gym in the city
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November 2023 by Stephanie P
This place went so downhill, despite all their reconstruction and “upgrades”.Given this location is now a destination club, they could at least listen to their members feedback sometimes & actually improve few simple things. Such as:Have face wash available by the sinks - that antibacterial soap in the dispenser is soo harsh and ultra drying!!! It’s making things worse, by compromising the skin barrier, this is well known fact..Clean the water fountains!!! I would never ever refill my water bottle in any of these (across ALL EQ locations!), as they are gross, covered in mildew and no one cares!!! Mentioned this multiple times, with no effectActually clean the mats with disinfectant after classes…you know how many times I’ve seen the cleaning staff to roll up sweaty mats and put them neatly back on the shelf?? They yet replaced the ones that are used in group fitness studio, and those can’t be rolled up, thank godThe music in classes is soo obnoxiously loud, most instructors turn it up to unhealthy levels (above 90db, as per my Apple Watch)
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October 2023 by Damp Doug
So, I’ve got a sizzling tale from the sauna for you. It seems every time I head into the steam room to get my glow on, I’ve unintentionally turned it into a flirt fest – and trust me, it’s not my dazzling double-towel look that’s catching eyes!The mustachioed gentlemen, with their debonair charm, can't resist dropping a line or two. While I’m all for making friends and getting to know fellow members, the steam room might not be the ideal place for that kind of...heated exchange. ?I’m all about embracing our fabulous selves and letting our true colors shine, but maybe we could add a pinch of decorum in the sauna? A playful sign, perhaps? “Steam room: Where we keep it hot, but not too hot to trot!”Keep rocking and let’s keep the steam room saucy in the right ways!Stay fabulous.
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July 2023 by Dylan F
Personal trainers here are generally pretty rude and occupy multiple machines or stations during peak gym hours. Not great to feel like a second class citizen at a gym that charges well over $300/mo
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June 2023 by CJ S
I've been a member of Equinox (UWS) for over year now and in general have been pleased with my experience. Julie at the 76th St. location was so helpful and accommodating when I transitioned to the club. I'm a public school teacher who works in the village at a school just a block away from the Greenwich Avenue location, and I recently inquired about upgrading my membership since it would be very convenient for work. I don't get any corporate discounts but consider this a splurge worth taking since I'm dedicated to a healthy lifestyle and have had such a great experience in the UWS locations. I was informed I'd have to pay $250 to make this upgrade because of the "summer rush." While I'm happy to pay the extra fee to use this club, I was really taken aback by this superfluous add on and their refusal to work with a public school teacher in the community (especially when it seems that many people in that neighborhood actually leave town during the summer). I expected a more welcoming/accommodating approach, and it really leaves me questioning the values of this club and whether it's time move on.
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May 2023 by Y O
Absolutely love the pool! It’s not huge but it’s never super crowded.People working at this location are very nice and helpful too.
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May 2023 by Elvin Dogan
Cannot believe… Equinox is only disappointment. I just frozen my membership a month ago and supposed to pay 50 $ each month. But they charged me last month 352 $ and this month also charging 352 $ again.. i already talked them to fix that with equinox concierge but they didn’t help me.. why you people to lie? Why we surprised after got here membership? If you charge like normal during frozen don’t tell the people only 50 $ fee during frozen..
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March 2023 by Amandine Crevecoeur
Just moved to the area and tried out many gyms. This Equinox location charges $300 per month but has the same janky "Life Fitness" equipment as the Planet Fitness on 14th St ($10/month)... Is this a joke? Equinox was also totally overcrowded, I don't know who can work out in these conditions.Don't waste your money at Equinox. If you want a real luxury gym, Life Time on 23rd is the place to go: much bigger, less crowded, super modern equipment with touchscreens on every machine, sauna, steam room, and price is only $200/month.
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March 2023 by Josh Allen
I am a member at equinox have been for the past 3 years i had visited Greenwich location to see all the hype of the club and i was not impressed at all by the facility and even front desk staff who were obnoxiously loud and rude. Secondly i believe he is a manager, but marco was very rude and gave off a negative and angry energy. I was not pleased with how he spoke to a person it felt belittling over a measly issue. Ive been to clubs like e53rd, wall street , and even the Rockefeller club who in my opinion has the best staff who always made sure my time/workout is great. I hate this review but i have to at the price point im paying every club should have the same standards across the board.
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February 2023 by Alex Barillas
Good spot love the classes it’s pricey but worth it if you use it
