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January 2024 by Jason Huang
Please FIX the PA system!!! Imagine stepping into a gym, pumped and ready to crush your workout, only to be met with a PA system that seems to have been hijacked by a rock concert sound engineer with a vendetta against eardrums. This gym's PA system is so loud, I'm pretty sure even the weights were begging for earplugs.I understand the PA system is used for announcements at 1 hr, 30 min, and 15 min before close, but it's been it an issue since I've been going to this gym for 2 years.
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January 2024 by Braulio Lin
Great facility and location! My trainer Bret kept me motivated throughout our session. She shared many great tips tailored to my needs.
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January 2024 by Divina Li
This Equinox is great with its amenities and awesome trainers. For me, the trainer that stands out the most is Bret. I appreciate her skillset and her abilities. She really is knowledgeable and she has helped me improve my form and flexibility. One of the highlights of working with her is that she will help you with assisted stretching, which really prepares me for a workout and helps my muscles recover. Thanks Bret for all that you’ve done!
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January 2024 by lobo
I just moved to the city and was referred to Equinox Gym on Orchard Street by a friend of mine. One of the workers Bret, is one of the employees who’s a personal stretch assistant, and is dedicated to all her clients that request her and will make you feel refreshed and energized prior working out or after. Bret was very detailed oriented with what stretching techniques she was gonna perform so i don’t get a muscle strain. She’s one of the best employees who helped me save money with her recovery stretch courses compared to the spa prices and I look forward to going to her before or after my workout routine.
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January 2024 by Frühl “Aleks” A
The trainer, Bret, is amazing! She's super knowledgeable about nutrition and injury recovery. Gave me the best stretch session. Had me feeling like a new man. ??????
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December 2023 by Jacolyn Carrasco
I like the location but not for the price. Not up to par with usual Equinox standards. No reason Orchard should be paying the same as everyone else- we don’t even have a spa. Lastly, for as much as EVERYONE pays you would think they would UPDATE THE PA SYSTEM. What a nightmare. Getting so close to canceling. They really are just lucky to be the local gym.
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November 2023 by Ray D
The trainer Bernard is a BEAST!! Dude will have you in the best shape of your life and the best spirits as well!!
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October 2023 by Henry Helmes
Since reopening from the pandemic shutdown the gym has gone downhill in terms of maintenance and cleanliness. Equipment is often out of service or falling into disrepair and paint is chipping from the ceilings in the bathroom. There are often towels and water bottles that are left around the facility for consecutive days on end. At least the staff are friendly.Additionally, I don’t like the tracking of personal data that occurs on the Equinox+ app. When you use the contactless check-in method Equinox tracks your location throughout the facility using the Bluetooth beacons built into the Cisco wireless access points. This is creepy. Additionally if I turn on ad blocking on my iPhone the app will not load. For $200+ a month Equinox should be paying me to harvest my data or at least give me an opt out feature. ?
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October 2023 by Robert Chen
This is by far the WORST equinox I've been in NYC. The locker room is always out of towels, the toilet is always gross and clogged, the speaker system is always broken, and worst of all how can you only have two toilets in the entire club?! Hugely disappointing
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September 2023 by Elvis Diaz
The AGM Kelli is amazing. I was having trouble with my account and in one swoop fixed it. You rock.
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September 2023 by Lisa Iddings
This LES Orchard St. location is great. Very clean, great workout equipment / classes and the women's lockers/showers are always clean. LOVE THE STEAM ROOM, wish they had a Sauna at all locations. Staff is very professional and kind. I do wish some of the MEMBERS there were more respectful of others and cleaned up after themselves. Too many leave their used towels laying around on benches and floor, when there are bins in several places to put them, forcing the already busy associates to have to also clean up after them. Their staff is always on top of it.
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August 2023 by Gabe
Was a member for 2 years, I thought it was crowded when I joined but it’s only gotten progressively worse. The facilities are nice but that’s par for the course at Equinox. This location is very small and frequently PACKED. The men’s locker room is often out of towels and if you get locked out of your locker sometimes it takes like 10 min for someone to come help. They are clearly VERY understaffed.I used to go weekdays at 4 or 7 with no crowd issues but now it’s basically packed from 4-8 plus a surprisingly big lunch rush if you want to go earlier. Weekends used to also be very chill but not so much anymore.The squat racks are often full, the benches are so close together you can’t put on new weights without disrupting the person doing reps next to you. If you’re weak like me, the 15-30lb free weights are sometimes hard to track down.Also, the yoga classes pack you so close together if you’re not in a corner, you will have a stranger’s foot basically touching you, which is very gross.I don’t know about the other gyms in the neighborhood, but I only stayed with this one because I lived on the block. If you can, I would avoid this one unless you can come exclusively at very weird times.
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August 2023 by Rosemary Piplani
Shannon is killer, what a great intro to Equinox, very helpful super nice iconic vibes. Thank you!!
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July 2023 by Leyann Smili
Still in shock that Rachel, the manager, called me after I tried to get a day to check it out again since I hadn’t been in more than a year (see how crowded it gets now, etc. before becoming a member again), and then she called me being rude to try to get me to sign up for 2 months. It was so weird. Like is that a technique at Equinox, to get people to sign up by being plain rude? I wanted to hang up immediately but I let the woman speak and it only got more hostile and annoying. Why would I sign up? There are other beautiful gyms in the lower east side that treat their potential customers and customers with respect. Worst sales person I’ve ever talked to.
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May 2023 by Sonal Panda
Rude “greeting” staff. I’m an all access member and by far this has been the rudest welcome I’ve experienced across NY and SF. I checked in and walked up to this lady at the front desk. And she asked me a blunt “what”? Not “you’re all checked in”, or anything of the sort. Gave less than helpful directions to the locker though the lady at the store was way more helpful and courteous (which is why I gave 2 stars and not just 1).
