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February 2024 by Ross D.
The best customer service in NYC. Sadly, so many of the comments revolve around pepper/mace spray. TM, who complained about the cost should have refused to pay the price, they would have refunded him immediately. This Chemist is about so much more than idiot spray. They contact my Drs. and resolve any issues I may have. Their delivery service is free and to the door. Their counter staff are always friendly and helpful. I wouldn't use any other pharmacy.
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December 2023 by Fraser Ward
I had used Esco Pharmacy for a couple of years but in the last few months ran into several problems of not having the medication ready on time, despite being a regularly recurring refill. When intending to pick up the latest refill, they advised me that it was not in stock, and after bouncing the prescription around other places to find somewhere to fill it, checking in with Esco, they told me that it WAS in stock, so I had the prescription sent back there, and when trying to pick it up was told it was still out of stock. It’s amazing to me that there’s zero accountability for not having accurate information, or giving false information. This may not be a problem exclusive to Esco, but I was disappointed in their staff in this instance.
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November 2023 by Alex D.
One of the few places to buy pepper spray in NYC. Pretty easy experience overall, all things considered
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October 2023 by J P
Thankful for these guys. Flew into NYC and was looking for pepper spray for my hike and they came through. Smooth process, friendly service.
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September 2023 by Ella Caution
Under stocked, unprofessional and incompetent. If you find this place through GoodRX don’t bother. They don’t honor it. I found this place through the app and figured why not because I pass it all the time in my neighborhood. I even called ahead of time to ask if they had my prescription.When I got there the staff didn’t know what I was talking about, didn’t have my script ready and didn’t know what price to charge me. The original script was supposed to be $3. Then the associate told me they didn’t accept GoodRX which makes no sense since that’s how I scheduled my script and tells me the price is $10. Then at checkout it comes out to $15 before taxes because she didn’t tell me the correct price the first time..All for a $3 script. The counter is so small they’re handling guests out of a singular window which wouldn’t matter if the other guest hadn’t grabbed my script thinking it was theirs. I’m all for small businesses but this was a mess. I’m already not feeling well and don’t want to be outside. Let alone deal with this.
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July 2023 by Kira Elizabeth Marie
Came here in a pinch on 4th of July because my one year old had spent time in the ER for a cough that was so bad he was puking and a high spiking fever. He desperately needed his antibiotics and ibuprofen. Baby has had the same insurance card since he was born, there’s a typo on his birthdate. This has never been a problem at the Duane Reade up the block, or any CVS or Rite Aid in the city. I have even filled prescriptions at a similar mom and pop type pharmacy in Brooklyn. These people are the first to give me issues, and refused to give my son his medicine unless I called the insurance company (ON A HOLIDAY WHEN THEY ARE CLOSED). These people are so evil. Especially the Indian girl working in the front and the Asian pharmacist in the back. No sympathy or humanity for a suffering baby. The customer service is just disgusting,not to mention the store is not well kept at all. I would never return here or give them any business. The next day, I had the prescription filled at Duane Reade with the same insurance in less than 5 mins. I’m all for supporting small business but the disgusting attitudes and customer service is the reason why places like these are being run into the ground and why so many people turn to bigger corporations for more reliable care.
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May 2023 by ami talashi
Its a worse Place they lost my prescription and made me suffered pain for a month and didn’t come with solutions, than i found most convenient medicine supply souce from overseas delivered with great class quality products in 10 times cheap in Price most important thing is i Didn't need any prescription to buy and get deliver in Brooklyn nyc and im gonna order them again,They're on TG/ FB@tramadolsupply - telegram#genericexporter - fb
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April 2023 by Issa D.
Sorry to say good-bye to what was a wonderful little drug store. They still have some stock left but many empty shelves. I could not get a delivery.
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April 2023 by Lennie Watts
Great service, friendly and knowledgeable staff. Love having a small pharmacy where people know you and take care of you.
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October 2022 by Shelley C B.
Pharmacist was super helpful and explained the differences amongst the pepper sprays and the 2 brands they carry. She demonstrated how to use and then showed me how to use the cartridge sprayer mechanism. I may have paid more for the product but there was no wait, and warm and efficient service so for me was well worth it. I feel prepared to ride the trains now! Thank you.
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September 2022 by Rich D.
Used this place for their Notary services. In and out in no time flat and got what I needed to do, done!
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July 2022 by Jeffrey Fennelly
This is a fine, family-owned and -operated pharmacy that’s been in the area for ages.The Esco people are friendly, efficient, considerate and honest. And they always do their best to help you deal with challenges, including those related to insurance coverage. Do your business here! Shop local and help preserve NYC’s neighborhood character.
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July 2022 by Richard Ridge
Esco is by far the greatest pharmacy in Manhattan!!!The pharmacist Tony is expert in customer service.Our doctor is on vacation for the 4th of JulyHoliday and Tony tracked him down and got us the emergency medicine that was needed and had it delivered to our apartment in less than an hour. If your looking for a new pharmacy, look no further than Esco.
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July 2022 by JJ F
This is a fine, family-owned and -operated pharmacy that’s been in the area for ages.The Esco people are friendly, efficient, considerate and honest. And they always do their best to help you deal with challenges, including those related to insurance coverage. Do your business here! Shop local and help preserve NYC’s neighborhood character.
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June 2022 by Travis Bernard Hunt
Not very helpful at while visiting from out of town. And after our doctor called still could not get our prescription filled because we did not have a NYC address. Very disappointed.