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December 2023 by Michelle Levine
Working with Carmen at the Ethan Allen NYC location was a real treat. She's got this knack for understanding exactly what you're looking for, even if you're not quite sure yourself. I popped in as a walk-in, and there she was, ready to help out. She peppered me with questions, really getting to the heart of what I wanted for my place. And let me tell you, the follow-ups were spot on. She made sure I got just the right pieces that made my home feel like home. Plus, the quality of the furniture can't be beat, been going strong for years.
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October 2023 by Jennifer Chappell
From start to finish the process was easy and fantastic. I appreciate Deborah’s help in narrowing down the choices! We love everything we purchased.
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July 2023 by Andrew W.
This was my first time working with Carmen and it was seamless. I was a walking at the NYC location and she immediately came over to assist. She asked a number of questions to best understand my needs and my preferences and followed up multiple times to make sure I picked the items that best fit my home. I couldn't be more satisfied with the entire process.
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November 2022 by Carol Fraz
I had a wonderful experience. My design consultant, Ms. Bochner was very attentive to my needs.
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November 2022 by M T
Had a wonderful experience finding just what I needed with Carmen Caceres of Ethan Allen in NYC. She was extremely professional, efficient and knew exactly what to look for in my quest for fabrics! Carmen made a potentially stressful situation easy. I highly recommend her for any design needs/projects.
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October 2022 by Jeannie Tang
High quality products with wonderful customization options. Shelly was very nice and attentive throughout the order process. Well worth the wait!
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September 2022 by Google user
My loveseat came within the time slot I was given. Delivery guys were so kind and professional. They made sure I inspected it before they left….The loveseat looks amazing in my living room!!! Compliments the sofa that I previously bought also from Ethan Allen. The salesperson also did a fantastic job in helping me with the fabric choice.
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August 2022 by Blossom Dobson
My loveseat came within the time slot I was given. Delivery guys were so kind and professional. They made sure I inspected it before they left….The loveseat looks amazing in my living room!!! Compliments the sofa that I previously bought also from Ethan Allen. The salesperson also did a fantastic job in helping me with the fabric choice.
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July 2022 by Opher Lekach
Our designer helped us find just the right couch for us. It took us a long time, but we found the right style with the right cushion options (foam, down, etc.) and the exact right fabric and color to match our carpet. Delivery was also a lot faster than we expected, despite the overall prevalence of supply chain issues thee days. We were very pleased with our experience.
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June 2022 by Sumeet
Michael Holmes was an absolute pleasure to work with at the Ethan Allen UES location. He is extremely professional, and goes above and beyond for his clients to have a terrific customer experience. Thank you, Michael!
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June 2022 by julia k.
If you need a room makeover or moving to a new space, you want Michael on your side. He went above and beyond working on our project and is very knowledgeable, experienced, professional, and has great taste. It feels more like working with a friend rather than a salesperson/designer. Top notch all around! Thank you, Michael!
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June 2022 by Astro M.
I would like to commend Robert Nelson of Ethan Allen for his professionalism and attention to detail. We chose a white sofa that upon delivery was damaged and not constructed well. I called Robert and he immediately addressed the situation. We were sent another sofa that now looks perfect in our living room. Robert went above and beyond in order to ensure we were satisfied with the sofa. It is so heartwarming dealing with a person who goes that extra mile. He truly is the epitome of customer service. Thank you Robert and the Ethan Allen team!
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June 2022 by Martin Shawn
Back in January I ordered two items from this store and was told that they would be delivered the next month. After receiving several emails pushing my delivery date all the way to June, I had to call numerous times until I landed on an agent in a different state. This agent was able to get one piece delivered to me months earlier than the emails stated. Since March I have been trying to get a refund for the item I did not receive. I’ve called, spoke to employees, managers, NOTHING. I cannot believe it’s this much of a hassle to get back money for an item I never got. Everyone warned me about doing business with Bob’s I wish I listened..!!!
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June 2022 by Adrienne Milea
I needed some items for my brother but wasn't sure how to make it all work.Michael Holmes was very helpful in offering options and explaining everything to me. I appreciated his input and I'm satisfied with the choices I made.
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May 2022 by Karen Slater
Wonderful service and a beautiful quality rug that we love!?
