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November 2023 by Leonard Gueye
Horrible Experience with Expo Movers and StorageI am an 82-year-old disabled woman who recently hired Expo Movers and Storage to move my one-bedroom apartment to another unit in the same building with an elevator. I specifically chose them because they were HRA approved and had good reviews, but my experience with them was nothing short of a nightmare. I feel compelled to share my story to prevent others from falling into the same trap.First and foremost, Expo Movers and Storage charged the government more than $3000 for my move, yet they had the audacity to demand tips from me. I found this to be utterly unacceptable and unprofessional. I'm on a fixed income, and I shouldn't have been burdened with additional costs after such a hefty government payment.But that's not the worst of it. They left a significant amount of my belongings behind, claiming that these items were not on their list. However, they had reported to HRA that these items were indeed included in the move. For instance, they refused to move my air conditioner because I hadn't taken it out of the window and boxed it up. I'm an 82-year-old disabled woman living alone; how was I supposed to follow such instructions? Isn't the purpose of a moving company to handle these tasks for me?The list of their negligence and incompetence goes on. They didn't take down my curtains or remove them, they didn't bother to remove pictures from my walls, and they neglected many other essential tasks that one would expect from a moving company. It felt like they were just interested in pushing and pulling boxes into and out of the elevator without any regard for the details that make a move successful.To sum it up, my experience with Expo Movers and Storage was a complete disaster. They took advantage of my vulnerability as an elderly, disabled woman, charged exorbitant fees, and failed to provide the basic moving services I had paid for. I strongly advise anyone, especially those in similar circumstances, to avoid this company at all costs. They are a disgrace to the moving industry and should not be trusted with anyone's belongings or well-being.Expo Movers and Storage has somehow accumulated a total of 232 reviews, all showered with praise and awarded a perfect 5-star rating. Can you even imagine if this could be true?
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July 2023 by Paulina Navarrete
We moved across states and we used expomovers. They were fantastic! They packed up everything for us, communication was so easy (text, email, phone). Said and his team were so great to work with and always so kind with us. They also delivered to their promise on hours and timings, I was just amazed.Price was competitive for what we quoted around. I would definitely hire them again in the future!
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May 2023 by Katie H.
Expo movers moved us from NYC to SF (CA) and did a fantastic job! Our boxes arrived well within the delivery window, and everything was safe and sound. Their quote was spot on, and they made it extremely easy to pay and tip drivers. Would 10/10 recommend.
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April 2023 by Charlie Feng
We hired expo movers to pack and move. Said and his team were timely, diligent, and thorough. We highly recommend their service if you want as stress-free of an experience as possible!
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February 2023 by Caroline B.
I cannot speak highly enough of my experience with expo movers. They were incredibly honest, up-front, reliable, and helpful. They also did an excellent job with our cross-country move despite our not having a new address until shortly before our delivery date and us needing to store our goods for an extra week or so over the holidays. Price was also super reasonable. Truly I've never had such a pleasant experience with a moving company!! I would hire them again in a heartbeat if I could (can you please service LA, too??! :)) I should also add that they were super prompt, understanding, and helpful in addressing the couple of items that got a little damaged during the move (damage was limited and understandable, in case you're wondering). I have used multiple moving companies while I lived in NY, and I also experienced a lot of moving companies growing up, and I will say a million times over that they are far and away the best!!!!! Definitely don't hesitate to hire them!! (and no, this is not a paid or in any way solicited review, and I would be super surprised if Expo movers paid off upset customers to remove their bad reviews like other moving companies in NY do).
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December 2022 by Laura P.
I recently used Expo Movers for my move from White Plains to Manhattan. I decided to splurge and took advantage of their packing services and they did not disappoint. Their attention to detail and excellent customer service made my transition a breeze. I would highly recommend them and will definitely use them should I move again, but for now I'll enjoy my new high rise living and just want to say thank you to all the Expo Moving team!
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June 2022 by Danny W.
I searched around, calling over two dozen movers and comparing reviews online. Expo Movers got my business because they seemed to be the best and had a great price, and I had a great experience with them. My move was from New York to Nevada. Other companies wanted to bundle my belongings in with other people's and take 20 days to deliver. If I wanted a truck with just me stuff to arrive in a week, they were exorbitantly expensive. Expo movers moved my stuff in a truck, with nobody else's stuff in that truck, so no mixups, and they delivered it two days later. They were extremely fast, seemed extremely careful, and there was no damage to my belongings. What's more, they were among the lowest price out there. Anatoli was my mover and driver, and he was very nice. 10/10 I recommend these movers.
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June 2022 by Lei S.
This is a review for Expo Movers, for the people involved in the move. From the booking person, to the movers team led by John , and with Alex and Nadir The booking was great, and there was a lot of back and forth because of information I needed to have for the move to a coop, the booking person was completely patient, through and kept her eye on the details and completed her task dutI fully This was a difficult move. A few days before expo movers , a special service was hired to move a piece of furniture where there was damage. But when John and his team led by him came, and did something you don't see these days. Complete professionalism, admirable in fact. not only was John and his team professional , got the job done without any problems or excuses. John was great company , when in the end I tipped him a bit more as the leader. He said we work as a team it's equal. You don't see this type of thing anymore, unless it's people just advertising themselves as it. i had delicate furniture, music equipment , and most things needed to be packed. John helped me help myself, he gave me boxes I needed without me thinking it when I said I had few things I needed to pack for myself There was one box with a kitchen knife, John was not happy with how it Was even though it was ok for me. And repacked it When we arrived , he did everything and beyond , without a word when we arrived at the new place, he rememebered what was in each box and asked me where it should go. Things that you would not remember in a move. like this had the winter jackets and that was the stuff from the old living room All of which was not labeled. That was something else All in one. To not blow it out of proportion. If you treat these guys with respect , basic expectation, communicate clearly. they will do things well and reaponsivily for customer satisfaction and professionalism of the service theres only one word to describe their service Genuine Thank you John,and his team Alex and Nadir , expo movers This review is long over due. the move was in March and now in June. Nothing was damaged from their part
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April 2022 by Amira Samuel
John, Alex and Ildar were fantastic!
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March 2022 by Sharon J.
They gave us an inflated estimate, stating that were giving us an expedited move; which we never asked for. We went with another company that was half the cost and they did an excellent job!
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November 2021 by Lily P.
This is my second move in NYC I've done with Expo Movers. Everything about this company is excellent from the professionalism over the phone with customer service, ease of payment/breakdown of costs, scheduling the move, and the day of the move itself. Said, Victor, and Simon helped on the day of my move - they even arrived earlier and waited until the agreed upon time. They were very careful with my things, I had a piano keyboard and there is not a single scratch on it after the move. They even asked if they could assemble my bed for me. AND they were extremely efficient. If you're overwhelmed with the amount of moving companies to choose from in NYC, look no further than Expo.
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November 2021 by Bob R.
I would highly recommend this company. I had the pleasure of having Saeed Alex and Alex move my family's furniture. They were thorough and treated all of our items with great respect. They worked quickly and with great care. It would be my pleasure to have them I assist me with any future moves.
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August 2021 by Rebecca W.
Just used Expo to move from NC to NYC. Was pleasantly surprised when the actual Expo truck- with the same guys who'd deliver- showed up 15 minutes early at our home in NC! They made it look so easy- having everything loaded in half the time I expected. Called within an hour of arrival- as promised. Unloaded everything quickly - even with extremely tight hallways and stairs. Hope I don't need them for a while- but would definitely use again.
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August 2021 by Leo G.
Expo movers helped me with my move this morning. They were superstars and handled my belongings with the utmost care. The workers worked fast, hard, and were really good guys. I will absolutely be a returning customer with expo and telling ALL my friends they provide amazing service. I really am so grateful for the experience i had and i cannot be more positive about the job they did. Class act with quality service.
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July 2021 by Melanie D.
Expo Movers is the go-to company for all your moving needs. I give this company a rating of 100+ stars!!! The customer service is excellent! We are from Hawaii and needed to assist our daughter with her move from New York to Virginia. Not knowing where to begin as far as locating a company, I researched information on Yelp. I was impressed with their positive ratings and decided to contact them. I spoke with Amy to coordinate everything. Communication was very easy be it via phone or email. Today was load-up day and the crew showed up promptly. The team leader was Yuri accompanied by his crew members, Sayid (sp) and Alex. They are THEE BEST packing crew ever! They perform their job so well and efficiently. The crew finished the entire job in 2 hours!!! Yuri and his team relieved any and all stresses of moving day! Amy and company, please come to Hawaii and open a moving business there. You can be the "model" to show the other companies in Hawaii what an ideal moving company looks like!!! Mahalo nui loa for your great customer service and teamwork! Aloha and a hui hou mākou (until we meet again)! Me ke aloha pumehana, Melanie & Ohana
