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December 2023 by N Y
Great customer service. Staff are always nice and helpful! Sometimes the line can get long due to only one staff.
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November 2023 by Georgiy Amirkhanov
Shredded my order after 5 weeks, without refunding the money and with horrible attitude by the staff.
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November 2023 by Alex G
I don't think many folks are aware of this FedEx location because when I visited, it was empty. This location is right next to Muji and right off the 59th street station. Super convenient!The service was fast and it appears this shop offers most (if not all) shipping and printing services.
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September 2023 by Manpreet Singh
Great Place to do Packaging, Printing and Shipping - All at one place.Staff is Very Polite and Kind.Specially - Gene and Vivi !FedEx should be Proud of Employees like Them. ..!!
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September 2023 by H B
I just had a horrible experience with an associate at the 59th (btw Park & Lexington Ave) location. As I walked in, the associate looked at me up and down which did not make me feel welcome at all. She asked with an attitude what did I need help with. I told her I needed to create a label for a shipment. It was my first time so I wasn’t very savvy with where the machine was or how to use it. She directed me to follow the directions above the refrigerator and watched me looking for the fridge. I couldn’t find it and she kept saying closer. When I found it she said follow the instructions and then go to the other machine to have it printed. Once I figured my way around and got the label to print, i asked her if there was anything else I needed to do to close out and leave and she just said “lady just follow the instructions I’ve told you three times already”. And that’s when I asked her “why are you speaking to me this way? I’ve been nothing nice to you” and she just responded by saying “not today. Why are you still talking.” And I said “excuse me why did I do to you? Are you talking this way because you’re alone?” And she goes “why are you still talking woman I’m not about to do this with you just leave the store already”. And then when I asked her again why I did she just said to me “just shut the hell up and go”. This is incredibly upsetting behavior for someone who is there to assist people like me. I have never felt so belittled when asking for some simple help. And I don’t ever want someone to get in trouble for something little, maybe she was just having a bad day, but even after repeated attempts to smooth the situation she still managed to do more to make me even more upset and I think she needs to be reprimanded for providing such terrible and hostile service. Very disappointed.
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August 2023 by Henga B.
I just had a horrible experience with an associate at the 59th (btw Park & Lexington Ave) location. As I walked in, the associate looked at me up and down which did not make me feel welcome at all. She asked with an attitude what did I need help with. I told her I needed to create a label for a shipment. It was my first time so I wasn't very savvy with where the machine was or how to use it. She directed me to follow the directions above the refrigerator and watched me looking for the fridge. I couldn't find it and she kept saying closer. When I found it she said follow the instructions and then go to the other machine to have it printed. Once I figured my way around and got the label to print, i asked her if there was anything else I needed to do to close out and leave and she just said "lady just follow the instructions I've told you three times already". And that's when I asked her "why are you speaking to me this way? I've been nothing nice to you" and she just responded by saying "not today. Why are you still talking." And I said "excuse me why did I do to you? Are you talking this way because you're alone?" And she goes "why are you still talking woman I'm not about to do this with you just leave the store already". And then when I asked her again why I did she just said to me "just shut the hell up and go". This is incredibly upsetting behavior for someone who is there to assist people like me. I have never felt so belittled when asking for some simple help. And I don't ever want someone to get in trouble for something little, maybe she was just having a bad day, but even after repeated attempts to smooth the situation she still managed to do more to make me even more upset and I think she needs to be reprimanded for providing such terrible and hostile service. Very disappointed.
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April 2023 by Dylan Katz
Destiney saved my life, she is an icon
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March 2023 by Laura Valentina Díaz Vera
It's not open at the time they said they open
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January 2023 by Melina Fiorella Gadien
I went for some copies, I asked the two people who were working at the counter for help and they both reacted rudely and made fun of me for not knowing how to use the machine.They definitely don't know how to serve customers.
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October 2022 by Ali Tee
Never knew this FedEx was here. Went in a few days ago & it was clean and pretty empty. Good service. But some of the staff members are so unfriendly and dismissive that it comes off very rude. Besides that, great location.
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July 2022 by Kristen (Gypsy Monkey)
Was in the library on 58th and needed to fax something . They said “ go to kinkos three or four blocks that way “ well when it’s 2000 degrees outside I rather not walk that far. so I used my nifty google maps & said “fax near me “ luckily it suggested this fed ex in the block behind me . Whew what a relief! To make things even better when I walked in it felt like an igloo housewarming party . Fantastic AC system in this place . Then get this .. there was no one in line . Why ? Because this is a new location people don’t know about yet . Yeah , that’s right . You’re welcome . I was assisted with my fax and even got to use their bathroom . What ? Life is short . Time to get excited about the little things folks . Thank you for being a bright spot Fed Ex . Glad you’re in the neighborhood . See you soon .
