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February 2024 by Ian
I always went to this FedEx despite there being one every few blocks. I made the mistake of going to FOUR different (other) stores in the same hour, none of them could get my order right. Never again, always THIS store.I went to print and bind a 20 page document that combined 3 documents in one. The color came out not as I expected, but when Irvin heard there was an issue, he fixed it in no time and without question. After it was printed and I was waiting for a bind, I asked for a black backing. Irvin also made sure to let me know that green was also an option (my company colors are green), and also said it could maybe be too much. Even though I went with black, I was grateful to know of the option. Irvin knows his printers and its capabilities, he knows the products, and he has a great eye for detail. Highly recommended.
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February 2024 by Kajetan Zwieniecki
Can’t print HTML files, an incredibly common file type for printing.
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December 2023 by Chloe Davis
John and Marta went above and beyond to help us with our wedding programs. They were so positive and willing to problem solve to make everything look just like we envisioned. Their commitment to excellence, customer service, and delivery of results were exemplary. This FedEx certainly has better printers and more tools at customers’ disposal than other locations, but the work that John and Marta were able to complete on these, with their creative problem solving was still impressive.
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December 2023 by EVA WANG
If you ever want to print something important, definitely come to this store. John and Lance are very nice and helpful staff.
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October 2023 by Shanmugavel SRD
Shipping an envelope to international address done within 10 minutes. Visited around 4.30 pm and done by 4.45 pm. Lance clarified all my questions regarding shipping to international address. My envelope was in transit to Newark Airport by 5.15 pm. It reached India within 3 business days. It was around 112$ for international priority express.
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July 2023 by Duke Elegant
On Saturday July 1st I dropped off 25 kits (going all over the USA). Joe and Maria packed & shipped them! THANK YOU!! These two a true Rockstars!
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July 2023 by Eni Tesoro
Their internet or email or both just dont work ever. Its a knowns issue because ive been back few times and always had the same issue.
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June 2023 by Michelle Mackin
John and Dominique were so nice and helpful when I accidentally sent the wrong file for my poster print job. They let me place a new order free of charge and had it done in a couple of hours. Very pleasant experience working with them.
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May 2023 by Alena Koickal
I believe I had a complicated printing order and I am SUPER appreciative of the entire 54th team for being so timely and attentive to my needs. I had never utilized FedEx for printing purposes before, so I was not well-versed in what services they offered. From the very first phone call, John was extremely professional, personable, and knowledgeable. He asked for many clarifications prior to fulfilling my order to ensure I walked out with exactly what I had asked for. I would recommend this location to everyone. Thank you so much again!
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May 2023 by D S
We had a great experience with this location. We needed a decal printed, reached out to other FedEx stores and they were not helpful. John and his team took over and made the sign for my wife within 2 days. It met all our expectations and more. Thank you John.
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April 2023 by S. D.
We had a great experience with this location. We needed a decal printed, reached out to other FedEx stores and they were not helpful. John and his team took over and made the sign for my wife within 2 days. It met all our expectations and more. Thank you John.
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April 2023 by Deborah Lynne
They are so nice and helpful here and it’s so convenient for all your office and shipping needs plus they sell supplies.
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April 2023 by Robyn C.
I cannot say enough good things about the team at this location. Luis, Ana, Darrell, and Justin have all been a dreamto work with as my team transitions to in-person from being remote these last three years. So friendly, so professional. Not a long wait time on calls. Very attentive. They follow-through on all of my requests. Got me out of three major jams in the same amount of weeks, all with smiles and real kindness. You know it's different when all staff look up and smile when you enter. Best FedEx team ever!!! Thank you all!!
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December 2022 by Sara Y.
We went to this store right before they were closing. the employees were very kind, and they understood we needed color copies. I think few bad reviews aren't at this location. When we were near by, we def come back and highly recommend. :) 641 Lexington Ave New York NY 10022 United States
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December 2022 by Teiera Ag
The lady named Sarah was extremely impatient and rather rude. Not cool treating the customers in that manner. I’m only giving 3 because the other staff were kind and helpful, particularly the staff named Analise. The process was rather smooth for international shipping.
