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February 2024 by Tony Lee
They stole my package
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November 2023 by Bronwyn Tait
Package got stolen from here!!!! I would give zero starts if I could.
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September 2023 by Donte Williams
Bad location do not recommend to go to
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May 2023 by Mike Majima
Everyone at this location is very kind, except for this young lady. I had 50lbs box, went to the office, and she saw me but just continued to speak with the staff forever. I asked for the service and she gave me the look like, "can't you see I'm speaking to my colleague?" This is not the first time this happened. I used to come to this location very often but stopped because of this same rude lady. FedEx online pickup was not available, and I had to use this place as I had heavy package. Wish I didn't come here and used Uber to get to other location, and I didn't have to feel lousy.
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May 2023 by Giovanna
Last time I stopped in here, this store was still not accepting cash which is illegal in NYC.
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November 2022 by Mark H.
At 4:50 on November 3 2022, the staff at this location refused to accept a prepaid FedEx package, boxed and labeled correctly by FedEx. They said "because of the code" I had to bring it elsewhere. I said this is a Fedex dropoff facility is it not? And I have a fedex package, you will not accept it?I have a major account with FedEx which I am now canceling.
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October 2022 by Patrick Keller
They’re very efficient here, and friendly. Joshua was very helpful and nice. I go here often and the service is always good
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April 2022 by Jason Jia
Rude Customer ServiceI wish I can rate 0 star. One of the employees is very rude! I try to ship my package pack by my own. She we don’t accept it. I user professional pack bag to pack it. I asked why, and She said “don’t ask me.” And just leave me there without answer my question! Don’t go this one!
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January 2022 by April Montoya
Just my luck that I read the warnings about Sharon at this location and had to encounter her today. This review is my customer experience with her, and not with FedEx nor their services, which I've been happy with.She was utterly rude and dismissive. She asked for a Drivers License and I proceeded to hand her my passport card (I don't have a license), she then dismissed me and repeated that she needed to see a drivers license. When I tried to explain to her that I didn't have a license, she said, and I quote "Did you hear me? I said I need proof of address." Well you could've started with that...I know I may look young, but I am still a working professional coming here during my lunch break. And this is no way to speak to someone based on your assumptions.
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November 2021 by Brandon Evans
Management has no clue. Some days they have certain rules and other days they do not. Employees here are so d*** it was like dealing with a bunch of toddlers. Do not go here!!!
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September 2021 by April M.
Just my luck that I read the warnings about Sharon at this location and had to encounter her today. This review is my customer experience with her, and not with FedEx nor their services, which I've been happy with.She was utterly rude and dismissive. She asked for a Drivers License and I proceeded to hand her my passport card (I don't have a license), she then dismissed me and repeated that she needed to see a drivers license. When I tried to explain to her that I didn't have a license, she said, and I quote "Did you hear me? I said I need proof of address." Well you could've started with that...I know I may look young, but I am still a working professional coming here during my lunch break. And this is no way to speak to someone based on your assumptions.
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December 2019 by Summer Saunders
The staff here is really helpful. I came at a relatively slow time @4pm. I worked with Jenai. She’s awesome. Everyone was friendly, good attitudes and cheery.
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October 2019 by Ning Ji
Great customer service! Helped me ship my package quickly.
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June 2019 by He Wi
Relatively quick and efficient service. This is one of the bigger stores offering a wide array of print and shipping services. The only downside was that the staff could’ve been more friendly to less cold in their approach and that they had their store cleaned a little bit.
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January 2019 by Mark Crone
Shannon (or sharon) took one look at me and roller her eyes so many times, I'm surprised they stayed in her head. Pablo was friendly but let me know he was tired. He got defensive when I asked him questions about the job. He proceeded to destroy the paper I brought with me and not get the job done in the 30 min I was there. Shannon (Sharon?,) you're a terrible manager.
